SAI RAMBHA
VIZIANAGARAM
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
KOTAK MAHINDRA BANK LTD
DEPUTY MANAGER
VIZIANAGARAM
09.2022 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Delivered products to customer locations on time.
AXIS BANK LTD
ASSISTANT MANAGER
VIZIANAGARAM
06.2020 - 09.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managingbranchoperationsanddaytodayactivitieslikeclearingchequesprocess,making electronic payments like RTGS, NEFT, FUNDS TRANSFER, making DD.
- Assistingcustomerswithonlinebanking,statementquestionsandgeneralcustomerservice.
- Makingcustomersmoreknowledgeableaboutcreditcardsanddebit cards.
- ProvidingAdviceoninvestmentstothecustomers MaintainingBNAlikesortingandtallyingcashinBNAandBNAEODetc.
- AcceptingSRsandraisingSRswithinTATwithoutNFTR.
Education
PGBDS
MANIPAL ACADEMY OF HIGHER EDUCATION
06.2020
BTECH -
ADITYA ENGINEERING COLLEGE
05.2015
NARAYANA JUNIOUR COLLEGE
VISAKHAPATNAM05.2011
S V V N HIGH SCHOOL
VEPADA05.2009
Skills
- Analytical Thinking
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Active Listening
- Supervision and Leadership
- Customer Service
- Communication
- Problem-Solving
- Computer Skills
Accomplishments
- During work in axis bank i qualified for prestigious contest karthika vanabojanam.
- ln manipal academy of higher education I selected as a team leader in class.
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Certification
- NISM MUTUAL FUND
References
References available upon request.
Timeline
KOTAK MAHINDRA BANK LTD
DEPUTY MANAGER
09.2022 - Current
AXIS BANK LTD
ASSISTANT MANAGER
06.2020 - 09.2022
PGBDS
MANIPAL ACADEMY OF HIGHER EDUCATION
BTECH -
ADITYA ENGINEERING COLLEGE
NARAYANA JUNIOUR COLLEGE
S V V N HIGH SCHOOL
- NISM MUTUAL FUND
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