Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
KOTAK MAHINDRA BANK LTD
DEPUTY MANAGER
VIZIANAGARAM
09.2022 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Delivered products to customer locations on time.
AXIS BANK LTD
ASSISTANT MANAGER
VIZIANAGARAM
06.2020 - 09.2022
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managingbranchoperationsanddaytodayactivitieslikeclearingchequesprocess,making electronic payments like RTGS, NEFT, FUNDS TRANSFER, making DD.