Sai Sathish Kumar
Chennai
Summary
Accomplished leader with extensive experience in setting up and managing Transfer Agency operations at Societe Generale, leading teams of 50+ across multiple locations. Expert in stakeholder management and strategic leadership, delivering transformation projects and achieving cost savings. Skilled in people management and performance analysis, consistently enhancing client satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Head - Transfer Agency Services
Societe Generale Global Solution Centre Private Limited
Chennai
01.2014 - Current
- Responsible for setting up the Transfer Agency operations team in Chennai and Bangalore.
- Handling a team of 50+ FTEs across Chennai and Bangalore, providing cross-border EU services, which include client onboarding, maintenance, performing due diligence, deal processing, clearing and settlements, and regulatory reporting.
- Manage and deliver projects for the unit within the allocated budget and timelines.
- Manage stakeholder relationships with clients.
- Establish prompt and effective resolution of client issues.
- Continuous monitoring of risk management through KRI, RCSA, internal risk reviews, and audits.
- Monitor finances on a monthly basis, and ensure they are close to the budgeted values.
- Appropriate hiring strategy for the unit to deliver the roadmap.
- Deliver transformation projects as per value chain requirements by adding value to our clients.
Manager - Reconciliations, EMEA Transfer Agency
Tata Consultancy Services
Chennai
06.2012 - 11.2013
- Responsible for managing the Transfer Agency Reconciliation team of 12 FTEs.
- Reconciliation of TA accounts in Recon Frontier, and resolve exceptions.
- Performing quality checks and enhancing the team’s skill set by providing training to the team.
- Effective onshore governance and a single point of contact for escalations.
- Responsible for conducting performance management discussions.
- Initiating and administering the Rewards and Recognition program for the team.
- Manage various audit and compliance requirements, like RCSA, and all external audits.
- Identify process gaps, and implement controls with client sign-off.
Senior Executive - Reconciliations & Investigations, Global Banking & Markets
Royal Bank Of Scotland
Chennai
02.2011 - 05.2012
- Reconciliation and investigation of interbank nostro cash accounts.
- Handling FX investigations for interbanks, corporate clients, and financial client queries.
- Perform cash and wire investigations for manual SWIFT payments, like MT 202 and MT 103.
- Investigate delays in payment, receipts, and movement of money to and from the accounts, and provide solutions.
- Set up Personal Development Plans with team members, evaluating their performance.
Team Leader - FX Post Trade Settlements, Global Market Operations
ABN AMRO Bank N.V.
Chennai
04.2004 - 11.2010
- Managing a 10-member team handling the reconciliation of Nostro cash and inter-company cash accounts accurately.
- Investigation and resolution of Nostro breaks as per SOP.
- Handling FX investigations for interbank, corporate clients, and client queries.
- Facilitate interest claims.
Education
Leadership Development Program -
Indian School of Business
03.2023
Leadership Insights on Leading with Executive Presence -
Skillsoft
09.2022
Using Communication Strategies to Bridge Cultural Divides -
Skillsoft
07.2022
Encouraging Team Communication and Collaboration -
Skillsoft
07.2022
Influencing through Positive Leadership -
Skillsoft
05.2022
Blue Ocean Practical Introduction -
Blue Ocean Strategy | Shift | Leadership
02.2021
Skills
- People management
- Transition Management
- Strategic leadership
- Stakeholder management
- Change Management
- Cross-functional coordination
- Performance analysis
- Cost analysis and savings
Languages
Tamil
First Language
English
Proficient (C2)
C2
Certification
Leadership Development Program, 03/2023
Indian School of Business
Leadership Insights on Leading with Executive Presence, 09/2022
Skillsoft
Using Communication Strategies to Bridge Cultural Divides, 07/2022
Skillsoft
Encouraging Team Communication and Collaboration, 07/2022
Skillsoft
Influencing through Positive Leadership, 05/2022
Skillsoft
Blue Ocean Practical Introduction, 02/2021
Blue Ocean Strategy | Shift | Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceCareer advancementCompany CulturePersonal development programsWork from home optionInterests
Cricket
Timeline
Head - Transfer Agency Services
Societe Generale Global Solution Centre Private Limited
01.2014 - Current
Manager - Reconciliations, EMEA Transfer Agency
Tata Consultancy Services
06.2012 - 11.2013
Senior Executive - Reconciliations & Investigations, Global Banking & Markets
Royal Bank Of Scotland
02.2011 - 05.2012
Team Leader - FX Post Trade Settlements, Global Market Operations
ABN AMRO Bank N.V.
04.2004 - 11.2010
Leadership Development Program -
Indian School of Business
Leadership Insights on Leading with Executive Presence -
Skillsoft
Using Communication Strategies to Bridge Cultural Divides -
Skillsoft
Encouraging Team Communication and Collaboration -
Skillsoft
Influencing through Positive Leadership -
Skillsoft
Blue Ocean Practical Introduction -
Blue Ocean Strategy | Shift | Leadership
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