Sai Swethaang
Senior Business Consultant
Pune
Summary
Results-driven Program Manager/Business Analyst with 9+ years of experience in process improvement, stakeholder influence, and data-driven decision making. Proven track record of driving operational efficiency improvements of 20-30% through strategic initiatives and cross-functional collaboration. Demonstrated success in implementing standard operating procedures, improving forecasting accuracy, and reducing operational costs while maintaining quality metrics.
Overview
11
11
years of professional experience
4039
4039
years of post-secondary education
Work History
Senior Business Analyst Advisory
Nvidia
01.2025 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Led end-to-end programme management for digital transformation initiatives, influencing stakeholders across Business, Operations and Product teams.
- Developed and implemented data-driven metrics to measure process improvements, achieving a 20% increase in operational efficiency through systematic analysis.
- Built mechanisms to detect and reduce defects, resulting in improved quality metrics and customer satisfaction.
- Established standard operating procedures and continuous improvement frameworks across multiple departments.
- Interacted, owned programme strategy, and regularly communicated results to senior leadership.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Used data found within research, equations and mathematical studies to assist with business development.
- Collaborated with other staff and clients to identify specific problems and use mathematical theories and techniques to find solutions.
Senior Business Systems Analyst
Innova Solutions Pvt Ltd-client(Nvidia)
07.2023 - 01.2025
- Led end-to-end programme management for digital transformation initiatives, influencing stakeholders across Business, Operations and Product teams.
- Developed and implemented data-driven metrics to measure process improvements, achieving a 20% increase in operational efficiency through systematic analysis.
- Built mechanisms to detect and reduce defects, resulting in improved quality metrics and customer satisfaction.
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Led end-to-end programme management for digital transformation initiatives, influencing stakeholders across Business, Operations, and Product teams.
- Developed and implemented data-driven metrics to measure process improvements, achieving a 20% increase in operational efficiency through systematic analysis.
- Built mechanisms to detect and reduce defects, resulting in improved quality metrics, and customer satisfaction.
- Established standard operating procedures and continuous improvement frameworks across multiple departments.
- Interacted, owned programme strategy, and regularly communicated results to senior leadership. Demonstrated analytical skills, owned programme strategy, and regularly communicated results to senior leadership.
- Developed functional mock-ups, wireframes, and data models in collaboration with the product owner.
- Developed business cases, carried out market research, and identified digital trends to support client adoption of digital solutions.
- Collaborated with cross-functional teams to document and analyse existing business processes, recommending enhancements to optimise workflow.
- Led automation initiatives, implementing Python scripts to streamline repetitive tasks, resulting in a 20% increase in process efficiency.
- Drove process improvement initiatives, resulting in a 40% efficiency gain through the implementation of automation solutions.
- Conducted and SQL to identify process bottlenecks and areas for improvement.
- Collaborated with other staff and clients to identify specific problems and use mathematical theories and techniques to find solutions.
Senior Digital Product Owner
Renault Nissan Technologies
12.2021 - 07.2023
- Worked in tandem with the product owner to create functional mock-ups, wireframes and data models, while translating business requirements into user stories.
- Provided created comprehensive process documentation and standard operating procedures.
- Developed business cases, carried out market research, and identified digital trends to support client adoption of digital solutions.
- Collaborated with cross-functional teams to document and analyse existing business processes, recommending enhancements to optimise workflow.
- Led automation initiatives, implementing Python scripts to streamline repetitive tasks, resulting in a 20% increase in process efficiency.
- Collaborated with cross-functional teams to document and analyse existing business processes, recommending enhancements to optimise workflow.
- Drove process improvement initiatives, resulting in a 20% efficiency gain through the implementation of automation solutions.
- Conducted SQL to identify process bottlenecks and areas for improvement.
- Created comprehensive process documentation and standard operating procedures.
RPA Business Analyst
Cognizant Technology Solutions
01.2021 - 12.2021
- Collected and documented business needs in collaboration with business stakeholders, then translated those needs into technical specifications for RPA deployment.
- Achieved a 20% gain in automation efficiency by smoothly switching the RPA tool from Ui Path to Pega Open Span, and quickly learning how to use Pega Open Span adapters.
- Reduced operational defects by 30% through effective documentation and stakeholder training.
- Implemented data-driven approaches to identify and resolve performance bottlenecks.
- Experienced in designing solutions, implementing Pega framework (Robot Manager), and having a brief idea of website data through screen scraping and using OCR (Optical character recognition) from printed material.
Seniors Systems Engineer
Infosys
02.2019 - 01.2021
- A 20% decrease in process time was achieved by creating 'As-Is' and 'To-Be' flows with pertinent details pertaining to the process, encompassing functional and technical needs.
- Developed business cases that included cost savings, effort estimation, and client savings for the automation use cases that were identified.
- Prepared Process Definition Documents (PDD) and Solution Design Documents (SDD) in close collaboration with Process SMEs, trained SMEs on how to use bots in production, leading to a 30% decrease in bot failures.
- Led cross-functional teams in implementing process improvements and quality control measures.
- Coordinated with IT support teams to troubleshoot and resolve system issues promptly.
- Monitored system performance metrics, proposing enhancements to boost efficiency.
- Organised schedules to coordinate use of team time and technical resources.
- Devised strategies to improve analytical processes and enable development growth.
- Participated in professional forums and conferences, staying abreast of the latest trends and technologies in systems engineering.
Senior Engineer
Infosys
09.2014 - 01.2018
- Developed web applications with HTML, JavaScript and ASP.NET.
- Upholding high standards for coding conventions, .NET code quality, and SQL and T-SQL normalisation methods. Involved in the design phase, application development, deployment of the apps, and requirement collection (corrective CR).
- Performed root cause analysis and created corrective action strategies to mitigate risks.
- Developed and maintained responsive website designs, improving user experience across various devices.
- Managed back-end services and database integration, ensuring seamless data flow and storage solutions.
- Employed version control tools like GIT to manage codebase changes effectively, enhancing team collaboration and project tracking.
- Utilised JavaScript, HTML, and CSS to create interactive and visually appealing web pages.
- Led workshops on web development best practices, sharing knowledge and skills with junior developers.
- Analysed website traffic and user engagement metrics to guide improvements, increasing visitor retention rates.
Education
PGCBA - Business Analytics
Indian Institute Management -Trichy
Trichy, Tamilnadu04-2023
Mechanical Engineering - Mechanical Engineering
Jain College of Engineering
Belgaum, India04-2014
Skills
Agile methodology
Stakeholder management
Requirements gathering
Business process mapping
C# ASPNet
MS Office ,Visio,Excel
GIT HUB
Data cleaning
Html ,CSS,JavaScript
Microsoft SQL Server
Visual Studio 2015
Python programming language
Pega Open Span , Assist Edge 180
Team Foundation Server (TFS)
Certifcations
- Certified Scrum Master, Scrum Alliance.
- Professional Scrum Product Owner, Scrum Alliance
- Certified UI Path Business Analyst
Timeline
Senior Business Analyst Advisory
Nvidia
01.2025 - Current
Senior Business Systems Analyst
Innova Solutions Pvt Ltd-client(Nvidia)
07.2023 - 01.2025
Senior Digital Product Owner
Renault Nissan Technologies
12.2021 - 07.2023
RPA Business Analyst
Cognizant Technology Solutions
01.2021 - 12.2021
Seniors Systems Engineer
Infosys
02.2019 - 01.2021
Senior Engineer
Infosys
09.2014 - 01.2018
PGCBA - Business Analytics
Indian Institute Management -Trichy
Mechanical Engineering - Mechanical Engineering
Jain College of Engineering
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