Sai Teja CH
Operations Associate
Bengaluru
Summary
Dynamic Operations Associate at Blowhorn adept at enhancing operational efficiency and logistics management. Successfully negotiated supplier rates, significantly reducing costs while improving customer satisfaction through effective problem-solving and relationship building. Proven ability to streamline workflows and support team objectives, driving success in fast-paced environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Operations Associate
BlowHorn
Bengaluru
07.2022 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Reduced operational costs, negotiating better rates with suppliers.
- Optimized supply chain logistics, ensuring timely delivery of products to clients.
- Increased customer service success rates by quickly resolving issues.
- Increased customer satisfaction by implementing feedback systems to directly address concerns and improve service delivery.
Education
Bachelor of Science - Web Development
Shivaji University
Kolhapur, India 04.2016 - 04.2019
Skills
Operations management
Team support
Operational reporting
Operational efficiency
Relationship building
Logistics management
Problem-solving abilities
Logistical planning
Self motivation
Timeline
Operations Associate
BlowHorn
07.2022 - Current
Bachelor of Science - Web Development
Shivaji University
04.2016 - 04.2019
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