Singing, Sports- Badminton, Travelling, Drawing, Exploration of nature,
SAI VENNELA GAJULA
ASSOCIATE
Guntakal
Summary
Dedicated and passionate professional thriving in challenging environments with a commitment to delivering exceptional results. A strong focus on excellence drives consistent efforts to maximize the quality of every task undertaken. Possessing strong organizational skills and effective time management, responsibilities are prioritized to ensure deadlines are met without compromising quality.
Overview
5
5
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Associate
Sutherland Global Services
Chennai
06.2023 - 12.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Assisted customers with inquiries, and provided accurate information about services and products.
- Resolved issues efficiently to maintain customer satisfaction.
- Managed client interactions through phone, email, and chat.
- Maintained records and updated information in internal systems.
- Collaborated with team members to improve service quality and response time.
Intern
Aavin Milk Cooperative
Vellore
03.2021 - 04.2021
- Working in team and learnt about the various steps in processing.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Bachelor of Engineering - Agricultural Engineering
Saveetha School of Engineering, SIMATS
Chenni01-2023
Skills
- Analytical reasoning
- Effective team collaboration
- Organizational time strategies
- Adaptability and flexibility
- Customer relationship management (CRM)
- Effective problem resolution
- Leadership qualities
Certification
Participation in college events.
Interests
Timeline
Associate
Sutherland Global Services
06.2023 - 12.2025
Intern
Aavin Milk Cooperative
03.2021 - 04.2021
Bachelor of Engineering - Agricultural Engineering
Saveetha School of Engineering, SIMATS
ADDRESS FOR COMMUNICATION
Tower 4, 3E Vijay Shanthi Infinity Apartment, Chennai Bangalore Highway, Near Saveetha Medical College, Chettipedu, Chennai, 602105
PERMANENT ADDRESS
23/672-25, Jagjeevan Colony, Gooty Road, Guntakal, 515801
Section name
GAJULA SAI VENNELA
PLACE: Chennai