Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
ADDRESS FOR COMMUNICATION
PERMANENT ADDRESS
Section name
Generic

SAI VENNELA GAJULA

ASSOCIATE
Guntakal

Summary

Dedicated and passionate professional thriving in challenging environments with a commitment to delivering exceptional results. A strong focus on excellence drives consistent efforts to maximize the quality of every task undertaken. Possessing strong organizational skills and effective time management, responsibilities are prioritized to ensure deadlines are met without compromising quality.

Overview

5
5
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Associate

Sutherland Global Services
Chennai
06.2023 - 12.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Assisted customers with inquiries, and provided accurate information about services and products.
  • Resolved issues efficiently to maintain customer satisfaction.
  • Managed client interactions through phone, email, and chat.
  • Maintained records and updated information in internal systems.
  • Collaborated with team members to improve service quality and response time.

Intern

Aavin Milk Cooperative
Vellore
03.2021 - 04.2021
  • Working in team and learnt about the various steps in processing.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Bachelor of Engineering - Agricultural Engineering

Saveetha School of Engineering, SIMATS
Chenni
01-2023

Skills

  • Analytical reasoning
  • Effective team collaboration
  • Organizational time strategies
  • Adaptability and flexibility
  • Customer relationship management (CRM)
  • Effective problem resolution
  • Leadership qualities

Certification

Participation in college events.

Interests

Singing, Sports- Badminton, Travelling, Drawing, Exploration of nature,

Timeline

Associate

Sutherland Global Services
06.2023 - 12.2025

Intern

Aavin Milk Cooperative
03.2021 - 04.2021

Bachelor of Engineering - Agricultural Engineering

Saveetha School of Engineering, SIMATS

ADDRESS FOR COMMUNICATION

Tower 4, 3E Vijay Shanthi Infinity Apartment, Chennai Bangalore Highway, Near Saveetha Medical College, Chettipedu, Chennai, 602105

PERMANENT ADDRESS

23/672-25, Jagjeevan Colony, Gooty Road, Guntakal, 515801

Section name

 GAJULA SAI VENNELA

PLACE: Chennai

SAI VENNELA GAJULAASSOCIATE