Dynamic professional with a proven track record at Amazon Logistics DXM2, enhancing operational efficiency and reducing impacts by 90%. Expert in analytical techniques and operational management, I excel in leadership, fostering a culture of continuous improvement. Skilled in Microsoft Office and SQL, I drive results and inspire teams towards excellence, with a significant 20% increase in production rate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sortation Associate
Amazon Logistics DXM2
Manchester, United Kingdom
06.2022 - 01.2025
Led initiatives to enhance PNOV metric tracking, resulting in notable reductions in business and customer impacts.
Effectively communicated analyses to the Shift Manager, contributing to operational visibility and operational improvements.
Streamlined dispatch processes of DSP routes as an Operations Assistant, optimizing driver assignments, and ensuring on-time deliveries.
Collaborated with management to maintain compliance with site standards.
Proactively addressed operational challenges, leading to a 90% reduction in daily marked missing parcels.
Led line operations to ensure high efficiency while maintaining strict safety standards.
Utilized data analytics to track performance, identify bottlenecks, and implement improvements.
Analyst
Teleperformance
Hyderabad, INDIA
09.2019 - 09.2020
Analyzed the project/process according to the client requirements to ensure alignment with their goals and objectives.
Developed and implemented quality control measures to assess the accuracy, completeness, and reliability of project output.
Acted as a liaison between the client and internal teams, and developed Excel spreadsheets to track project milestones, timelines, and deliverables.
Encouraged a culture of continuous learning and improvement, inspiring team members to explore new techniques, tools, and emerging trends in the field of analysis.
Successfully maintained the quality of deliverables, with a 20% increase in production rate.
Conducted hands-on training sessions to help new joiners gain practical experience.
Education
MBA - Management
University of Central Lancashire
Preston, United Kingdom
09-2022
Bachelor of Science - Mechanical Engineering
Vignan University
Guntur, INDIA
05-2016
Skills
Operational Management: Experienced in overseeing logistics, compliance, and safety protocols in fast-paced environments
Leadership and Training: Skilled in training and development, with a focus on fostering a culture of continuous improvement and efficiency