Sai Aswini Kakulavarapu
Bangalore
Summary
Experienced scrum master with a proven history of helping Development teams achieve complex project goals. Agile Professional with overall 7 years of experience across Banking, Telecommunications and Insurance domains. Expertise in carrying out scrum events, facilitating agile practices, leading and mentoring cross-functional teams, removing impediments and delivering customer-centric product features and services. Expertise in PI Planning and SAFe framework with excellent analytical, problem solving and decision-making skills. Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge in DevOps teams. Comfortable leading large teams in process and product development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Infosys
Bengaluru
09.2022 - Current
- Led two cross-functional teams by mentoring and coaching on Agile development, encouraging continuous improvement through retrospectives and implementing continuous feedback.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Acted as a servant leader to the development team by removing impediments and resolving conflicts.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Assisted with release planning and coordinated efforts between multiple teams working on related projects.
- Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
- Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
Senior Quality Assurance Executive
Prodapt
Bengaluru
05.2021 - 09.2022
- Developed and implemented quality assurance policies, procedures, and standards to ensure product reliability and customer satisfaction.
- Monitored the activities of Quality Assurance personnel to ensure compliance with established guidelines.
- Generated reports on process improvements and deviations from standard operating procedures.
- Investigated customer complaints regarding product quality and took corrective actions as needed.
- Implemented comprehensive training programs for Project Managers involved in quality assurance processes.
- Conducted regular audits for teams to ensure that their deliverables meet required specifications.
- Led cross-functional teams in problem solving activities related to quality improvement efforts.
- Spearheaded initiatives aimed at improving overall product safety through rigorous testing protocols.
- Drafted documentation outlining the organization's Quality Management System.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Digital Content Writer
Freelance (Self employed)
Bengaluru
11.2019 - 05.2021
- Utilized the Maternity break in freelancing Content Writing for a few eminent seniors.
- Wrote a book that is a tribute to all the women who have excelled in transforming their lives with the power of their mind- "Celebrate Being a Woman".
- I got an opportunity to put together their real transformational stories as a book
Quality Assurance Executive
Prodapt Solutions
Chennai
04.2017 - 01.2018
- Developed and implemented quality assurance processes to ensure product compliance with industry standards.
- Prepared detailed reports on test results, process improvements, and defective items.
- Performed root cause analysis for identified defects in the products.
- Collaborated with cross-functional teams to resolve customer complaints regarding quality issues.
- Created SOPs for QA processes and ensured their implementation across all departments.
- Provided guidance and training on QA processes to team members.
- Reviewed documentation such as process documents, technical specifications for accuracy and completeness.
- Conducted audits for teams to ensure they meet quality standards.
- Participated in risk assessment activities by identifying potential risks associated with different processes or products.
- Implemented continuous improvement initiatives aimed at improving the overall efficiency of QA operations.
- Trained and developed employees in effort to contribute to overall professional growth.
Senior System Engineer
Trigent Software Inc
Bengaluru Area
12.2015 - 06.2016
- Understand client requirements and design Title Insurance templates
- Maintain integrity of working documents
- Provide policy-issuing agents with resources, services, and underwriting guidelines as needed
- Troubleshoot and resolve over 20 document issues as reported by customers per day
Programmer Analyst
Cognizant
Coimbatore
11.2013 - 11.2015
- Drive through deep investigation on critical application outages and arrive at the root cause
- Experienced in diagnostic tools such as CA Wily, BMC patrol, MQ Monitor - Generate RCA documents
- Coordinate with business users to understand intricacies of their requirements on service requests and provide solution
- Have experience in solving within SLA time and handling/resolving high severity production grade tasks
- Prepare weekly OMM report of Incident tickets and User request tickets that have been active during the week and draft it to business and Onsite manager
Education
Post Graduate Diploma in Business Administration - Human Resources Management/Personnel Administration, General
Symbiosis Centre for Distance Learning
10.2020
Bachelor of Engineering (BE) - Computer Science
Anna University
01.2013
Kendriya Vidyalaya 2 AFS tambaram
01.2009
Skills
- SAFe Agile Scrum Master
- Sprint Planning
- PI Planning
- Capacity Planning
- Resource Allocation
- Presentation Skills
- Backlog management
- Software Development Lifecycle
- Agile Project Management
- Release Management
- Effective customer communication
- Risk Management
- Stakeholder Management
- Mentoring and Coaching
Certification
- Certified Scrum Master
- Google Cloud Certified Cloud Digital Leader
- Infosys Certified DevOps Professional
- Infosys Certified Metaverse Practioner
Personal Information
Title: Google Cloud Digital Leader, DevOps Professional, Certified Scrum Master, Senior Associate Consultant at Infosys
Timeline
Scrum Master
Infosys
09.2022 - Current
Senior Quality Assurance Executive
Prodapt
05.2021 - 09.2022
Digital Content Writer
Freelance (Self employed)
11.2019 - 05.2021
Quality Assurance Executive
Prodapt Solutions
04.2017 - 01.2018
Senior System Engineer
Trigent Software Inc
12.2015 - 06.2016
Programmer Analyst
Cognizant
11.2013 - 11.2015
Post Graduate Diploma in Business Administration - Human Resources Management/Personnel Administration, General
Symbiosis Centre for Distance Learning
Bachelor of Engineering (BE) - Computer Science
Anna University
Kendriya Vidyalaya 2 AFS tambaram
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