Saibal Dutta

Functional Area – Sales & Operation | Manager (South)

Job Description – Managing the Southern part of Indian region as Enterprise Specialist by converting qualified leads into customers across Small, Medium and Large Business Accounts and develop and penetrate existing accounts.

Achievements– Building a team of sales representative to touch all the regional clients & increase the portfolio.

• Identify Enterprise customers with International Logistics requirements and clearly communicate DTDC’s products to match their needs.
• Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Responsible for negotiating, maintaining, and updating tariffs for worldwide destinations on our technology backed tariff management & shipment booking portal.
• Liaise with Shipping Lines, Overseas Counterparts, Customs Brokers, Transport Vendors, Port Authorities Other Vendors to ensure competitive pricing is sourced and fed in system.

Functional Area – Supply & Logistic | Cluster Head (AP & TS)

Job Description – The position demands leading team and is responsible in playing a key role in scaling up and building the supply ecosystem.

Achievements– Launched key cluster like Vishakhapatnam with 2Cr revenue with a profit margin of 3.5%. Reduced lead times & transit times to almost 50% by proper planning and execution.

• Responsible for growth of assigned lanes and its performance as per Delhivery predefined metrics and to be key contributor of the cluster's P&L .
• Generate service levels by aligning supply with goals and carry out training of supply partners for various business processes.
• Create a client success roadmap – A clear roadmap of the client's experience across all touchpoints. i.e., Transition Plan for new onboarding, client engagement model, service precisions & SOP management, etc.
• Own the lead-based supply acquisition for assigned clusters & ensure high conversion ratio from ground sales.
• Set lane pricing and drive vendor negotiations to ensure lane profitability over time.

Functional Area – Sales (BD) & Operation | Manager (N.E. / KAR)

Job Description – The position is responsible to be frontline contact to generate Leads and commission Retail Outlet's with Operating them adhering to SOP.

Achievements - Successfully setting up >60+ RO's all throughout

pan India & operating >40+ outlets within a defined geographic location.

• Identifying new sites and franchisees for setting up of RO's after TA analysis and Monitor Retail Outlet Operations with expansion of new business.
• Forecasting sales targets & executing them in a given time frame thus enhancing volumes and client retention.
• Pivotal in handling the Retail Outlet Operations, supply chain management by ensuring timely delivery of products at multiple locations and maintaining Q & Q of products at RO's.
• Liaison with District Magistrates, Gram Panchayat office, Police department for issuance of NOC with NH Dept. & PESO for approval of licenses.
• Conducting of Various sales promotional & social activities at RO with public issue resolution.

Functional Area – Logistics & Supply Chain | Executive (MH)

Job Description – Leading the Store Operation Activity

& controlling the functions in Warehouse – BB Landmark, Nagpur

Achievements - Implementing new SOP for WH Operation by usage of HHT. Increase profitability by reducing shrinkage & damage from 1.2% to 0.7%

• Supervise the day-to-day function of Warehouse operations inward & outward (IRN & GRN).
• Handling entire Logistics activities regarding supply chain of modern retail & FMCG.
• Allocating & managing the staff resources according to changing needs with imparting training to staff with product & SAP Knowledge.
• Ensure correct MBQ planning in store in coordination with FB-Backend Team.
• Actively taking part in stock take for different stores.

Functional Area – Sales & Designing | Executive (W.B)
Job Description – Responsible for Engineering and Support Services of Fall Protection Products.

Achievements - Helped in installing height access solution - safe line product for Dr Reddy's Lab.

• Accountable for marketing the SAFELINE product to potential clients and the closure of the deal.
• Designing Personal Protective Equipments (PPE) as per ISO standards