SAIBAL GHOSH DASTIDAR
GENERAL MANAGER EXPORTS
KOLKATA
Summary
Customer-oriented General Manager with over 23 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Dedicated TYRES & AUTOMOTIVE INDUSTRY professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
GENERAL MANAGER EXPORTS
AGILE SOURCES LIMITED HONG KONG
07.2020 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends and competitor activities to create competitive advantages.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Export Manager
PREMIER MERCHANDISES LIMITED HONG KONG
12.2012 - 06.2020
- Designed export strategies to meet project delivery requirements.
- Prepared various import, export and supplier forms for customs submittal.
- Developed market development plan AUTOMOTIVE TYRES & BATTERY products for defined regions.
- Administered export of products for compliance with company and customs export policies.
- Researched and prepared product cost and trade compliance reviews for clients.
- Insured cargo against loss, damage or pilferage.
- Coordinated with shipping and transport companies on behalf of clients.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Advised customers on transportation options, types of carriers or shipping routes.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Obtained necessary import and export licenses and permits for shipments.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Compiled purchase orders to post international shipments in company logs.
National Sales Manager
SIMBA TYRES TANZANIA LIMITED
05.2011 - 10.2012
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Developed and assigned monthly sales quotas to over 3 regional sales managers in 3 locations.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Branch Manager
KEWALRAM CHANRAI GROUP GHANA
12.2009 - 03.2011
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Resolved various issues impacting sales management and business operations.
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Implemented service improvements to enhance sales cycle.
- Consulted customers to boost product sales and services.
- Compiled database of credit histories, financial statements and other financial information.
- Generated financial and operational reports to assist management with business strategy.
Assistant Sales Manager
RANA MOTORS GHANA
01.2006 - 11.2009
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Completed store opening and closing procedures by managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Liaised between customers and product development team to recommend product improvements.
- Managed and developed sales team.
- Drove sales by developing contract sales.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Territory Manager
CEAT TYRES LIMITED INDIA
05.2000 - 12.2005
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Managed over 100 accounts within SILIGURI, BHUTAN, NEPAL, ASANSOL territory.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
Education
INTERNATIONAL BUSINESS MANAGEMENT - International Business
HONG KONG METROPOLITAN UNIVERSITY
HONG KONG 04.2001 -
SALES & MARKETING MANAGEMENT - Sales And Marketing Education
INSITUTE OF MODERN MANAGMENT
KOLKATA INDIA 04.2001 -
BACHELOR IN COMMERCE - Accounting And Business Management
UNIVERSITY OF CALCUTTA
KOLKATA INDIA 04.2001 -
Skills
Contract Negotiations
TRAVELLING, COOKING & MUSIC
I have traveled over 40 countries both for leisure as well as for Business.
Cooking is my stress buster and I love this while listening to my favorite classical India music.
Timeline
GENERAL MANAGER EXPORTS
AGILE SOURCES LIMITED HONG KONG
07.2020 - Current
Export Manager
PREMIER MERCHANDISES LIMITED HONG KONG
12.2012 - 06.2020
National Sales Manager
SIMBA TYRES TANZANIA LIMITED
05.2011 - 10.2012
Branch Manager
KEWALRAM CHANRAI GROUP GHANA
12.2009 - 03.2011
Assistant Sales Manager
RANA MOTORS GHANA
01.2006 - 11.2009
INTERNATIONAL BUSINESS MANAGEMENT - International Business
HONG KONG METROPOLITAN UNIVERSITY
04.2001 -
SALES & MARKETING MANAGEMENT - Sales And Marketing Education
INSITUTE OF MODERN MANAGMENT
04.2001 -
BACHELOR IN COMMERCE - Accounting And Business Management
UNIVERSITY OF CALCUTTA
04.2001 -
Territory Manager
CEAT TYRES LIMITED INDIA
05.2000 - 12.2005