AI & Conversational Systems Engineer with 6.5+ years of experience delivering enterprise-scale chatbots and agentic AI solutions. Specialized in Botpress, LangChain, LangGraph, Autogen, and Google ADK, with deep expertise in Node.js, Python, SQL, and Azure Cognitive Services. Proven track record of building and deploying LLM-powered intelligent agents that improve engagement, reduce latency, and scale seamlessly across diverse platforms. Recognized for driving innovation in Conversational AI and Agentic development, from architecture design to production deployment.
Overview
7
7
years of professional experience
Work History
SDE II
Jio Platforms Ltd
Bengaluru, KA
01.2022 - Current
Designed and developed custom Botpress skills and components to improve user experience and performance.
Led the end-to-end lifecycle: requirements gathering, development, deployment, debugging, and performance optimization.
Automated unit testing and deployment pipelines with Bash scripts and CRON jobs, reducing manual effort.
Implemented optimization strategies that enhanced efficiency, scalability, and enabled end-to-end agentic development and deployment.
Built and deployed enterprise-grade chatbots (Smalltalk, DateTime, Dictionary, Sports, Jokes, Movie, Weather, Horoscope, BookMyService) using Microsoft Bot Framework and Botpress.
Integrated Azure Cognitive Services, multilingual capabilities, and third-party APIs to deliver richer user experiences.
Software Engineer
Data Semantics Ltd
Bengaluru, KA
01.2019 - 01.2022
Developed and enhanced chatbots using Microsoft Bot Framework, integrating advanced features like multilingual capabilities, third-party API calls, and Azure Cognitive Services.
Designed and implemented custom NLU models to improve bot accuracy and user interaction.
Integrated email functionality within the chatbot to enable automated communication and notifications.
Contributed to the development and maintenance of Sirius, Data Semantics' internal chatbot, ensuring seamless and intuitive user experiences.
Implemented randomized responses for each intent, enhancing the dynamic interaction of the chatbot and improving user engagement.
Education
B.E. - Electronics & Communication Engineering
Sir M Visvesvaraya Institute of Technology
01.2016
Skills
Agentic AI & Frameworks: LangChain, LangGraph, Langflow, Autogen, Google ADK, Microsoft Bot Framework, Botpress, Power Virtual Agents, Bot Composer, LangSmith
Best Debutant Award, Jio Platforms, 2022, For Excellent Contributions & Commitment shown in driving Voice Skills development for STB, Speaker and Auto Platforms
Business Excellence, Jio Platforms, 2024, Exceptional contribution towards Bot development, deployment and management of BotPress services across Auto, STB Product