Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Sai Charan Akkinapalli

Visakhapatnam

Summary

Dynamic professional specializing in transportation coordination and supply chain management at Amazon Development Centre. Demonstrated expertise in resolving complex issues and enhancing vendor relations, ensuring timely deliveries. Effective communicator and problem solver, skilled in data analysis and team collaboration, driving operational efficiency and elevating customer satisfaction.

Overview

2
2
years of professional experience

Work History

ROC | Relay Operation Center – Middle Mile Operations

AMAZON DEVELOPMENT CENTRE
05.2024 - Current
  • ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs.
  • Handling inbound Calls, Emails and issues related to the Amazon deliveries.
  • Coordinated and monitored transportation operations to ensure timely delivery of shipments.
  • Providing extensive support for the drivers regarding the multiple issues
  • As a Trans Ops Specialist, we provide timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
  • Quickly understand the business impact of the trends and make decisions that make sense based on available data
  • Able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

Purchase Trainee

SANVIRA INDUSTRIES
Hyderabad
12.2023 - 05.2025
  • Assisted in procurement of supplies and materials for daily operations.
  • Managed purchase orders and tracked inventory levels effectively.
  • Communicated with vendors to clarify product specifications and pricing.
  • Coordinated delivery schedules with suppliers to ensure timely arrivals.
  • Collaborated with team members to streamline purchasing processes efficiently.

Education

Bachelor of Technology - Mechanical Engineering

Raghu Engineering College (REC)
Visakhapatnam
01.2022

Diploma - Mechanical Engineering

Behara Subhakar Polytechnic
Visakhapatnam

SSC (10th Grade) -

Narayana E-Techno School
Visakhapatnam

Skills

  • Communication and interpersonal skills
  • Problem solving
  • Email and chat support
  • Microsoft Office proficiency
  • Transportation coordination
  • Supply chain management
  • Vendor relations
  • Data analysis
  • Customer service excellence
  • Team collaboration
  • Issue resolution

Disclaimer

I hereby affirm that all the information provided above is accurate and true to the best of my knowledge and belief. AKKINAPALLI SAI CHARAN

Timeline

ROC | Relay Operation Center – Middle Mile Operations

AMAZON DEVELOPMENT CENTRE
05.2024 - Current

Purchase Trainee

SANVIRA INDUSTRIES
12.2023 - 05.2025

Bachelor of Technology - Mechanical Engineering

Raghu Engineering College (REC)

Diploma - Mechanical Engineering

Behara Subhakar Polytechnic

SSC (10th Grade) -

Narayana E-Techno School

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Sai Charan Akkinapalli