Saif Alam
Noida
Summary
Experienced senior manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.
Overview
8
8
years of professional experience
Work History
Senior Manager I
Standard Chartered Research and Technology Pvt. Ltd
Noida
03.2024 - Current
- Developed and implemented strategies to improve operational efficiency, reduce retail costs from 19% to 14%(~0.90Cr per month) of GMV and FTL cost from 9.5% to 7.4%(~1Cr per month).
- Coordinated with internal departments to ensure successful execution of projects like VSL, Whatsapp alert, Order Management system according to timeline and budget constraints.
- Implemented new technologies such as VSL(vendor selection logic) to streamline shipment allocation processes.
- Leadership role in planning monthly budgets for each department Intercity(FTL,PTL and Retail) and Intracity based on forecasted sales volumes.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
Manager
Standard Chartered Research and Technology Private Limited
Noida
11.2022 - 03.2024
- Established a FTL vendor network and revamped the existing design, which improved efficiency and productivity by lowering costs.
- Introduced PTL to cater to small FTL orders, which reduced the cost of running a full vehicle.
- Identification of FTL, PTL, and 3P vendors, completion of rate cards, and onboarding to improve TAT, reliability, speed, and cost.
- Regular check on serviceability and conversion rate at pin code level(ODA,Non-ODA) to improve delivery percentage(75% to 83%) and reduce cost.
- Introduced same-day pickup and connection methodologies, which improve delivery speed by 1 day.
- Developed standard NDR procedures and introduced cancellation and refusal based on OTP to aid the last-mile team.
- Create a repository of seller-based pickup cut-off time and assign 3PL partner in slot-wise manner, which boosts pickup by 10%.
- Established and maintained relationships with key stakeholders to ensure collaboration and alignment with organizational objectives.
Deputy Manager
Snapdeal Private Limited
Gurgaon
02.2021 - 11.2022
- Design a Pan-India network, which consists of 330 lanes and 50 vendors, to achieve better speed and reliability in the industry.
- Change the fixed vehicle's operational schedule to improve utilization. Later on, the extra working hours are decreased in order to save cost (1.5L per month).
- Contribute in the foundation of Unimove(self network) which enable 97% TAT adherence.
- Create a procedure to replace alternate or double landings at the last mile hub with a daily feed, which helped to increase conversion rates in terms of FASR(68% to 75%) and Delivery%(72% to 78%).
- Identify bottleneck impacting LH network, conduct in-depth analysis, and drive implementation to improve speed and reliability.
- Closely cooperated with 3PL vendors to address operational issues, while collaborating with internal stakeholders.
- Completely own and lead new project/program initiatives - Design systems and SOP around new initiatives, Pilot and Implementation with continuous KPI Tracking.
Assistant Manager
Snapdeal Private Limited
Gurgaon
02.2021 - 03.2022
- Create a new set of 3PL partners and transportation vendors to expand the North Zone network. Work directly with 3PL partners to build new processes and identify opportunities for continuous improvement throughout the 3PL network.
- Drive process excellence in operations for reliability, cost optimization, and growth enablement through identification, monitoring, and implementation of projects to solve operational inefficiencies and adherence to SOPs.
- Identify, analyze, and interpret trends or patterns from data sets and support team leaders with inputs. Performance reporting to larger audience and associated analysis of key metrics like Productivity, TAT (FC-MH Breach, P2D(promise to Delivery) analysis), Performance trends, Dive deep on metrics and revert with RCAs.
- Prepare Plan Vs Actual Dashboard of manpower hiring and work in close coordination with various stakeholders, FC Ops Team, regional, and central HR Teams to ensure Plan Vs Actual gap is bridged on priority to ensure no impact on capacities.
- Got the 'ABOVE and BEYOND' award for decreasing lane TAT breach by 5%.
Senior Associate
Delhivery Private Limited
Gurgaon
06.2020 - 02.2021
- Skilled in fostering alignment across teams and identifying and addressing bottlenecks through cross-functional brainstorming and problem-solving sessions.
- Efficiently managed daily line haul operations, client pickups, processing, and connections to various cities while overseeing inbound and outbound TAT performance.
- Successfully sourced and on-boarded over 150 vendors, resulting in profitability for lanes.es.
- Committed to upholding operational procedures and policies, conducting timely audits to minimize age-related discrepancies among vendors.
- Analyzed data and created reports for senior management.
Assistant Manager
Rivigo Services Private Limited
Gurgaon
10.2016 - 04.2020
- Improved line haul utilization by 15% through efficient network design and execution, resulting in savings of 1.5Cr per year.
- Created a base of 100+ Vendors which helps in improving service level by 10%.
- Increase in line haul utilization by 15% was achieved by designing and operating the network efficiently. Annual Saving 1.5 Cr.
- Oversees workflow, processes, and procedures, and ensures bottleneck resolution to maximize efficiency and to set standard production.
- Embraces a 'continuous improvement' approach throughout to identify, analyze, and propose optimization techniques affecting LH performance.
- Promoted three times in the span of 3.5 years.
- Development of a cost tool with the help of the Tech team.
- Ensure landing at last mile hub before 8 AM in order to achieve better same-day delivery attempt.
- Monitor Linehaul network and PTL across 150+ hubs and 20K+ pin codes and design vehicle cutoff time in a manner so that it can cater same-day pickup and meet cutoff time at the next hub.
Education
B.Tech - Mechanical Engineering
School of Management Sciences
Lucknow05.2016
Higher Secondary Certificate - Science Education
B.S.E.B Board
03.2012
Skills
- Supply Chain Management
- Logistics Management
- Data Analysis
- Microsoft Excel
- Ability to Work in a Team
- Ability to Work Under Pressure
- Fast Learner
- Strategic Planning
- Cross-Functional Communication
- Operations Planning
Accomplishments
Achieved OABOVE and BEYONDP award for decreasing lane TAT breach by 5%
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Cricket
- Explorer & Adventurer
Timeline
Senior Manager I
Standard Chartered Research and Technology Pvt. Ltd
03.2024 - Current
Manager
Standard Chartered Research and Technology Private Limited
11.2022 - 03.2024
Deputy Manager
Snapdeal Private Limited
02.2021 - 11.2022
Assistant Manager
Snapdeal Private Limited
02.2021 - 03.2022
Senior Associate
Delhivery Private Limited
06.2020 - 02.2021
Assistant Manager
Rivigo Services Private Limited
10.2016 - 04.2020
B.Tech - Mechanical Engineering
School of Management Sciences
Higher Secondary Certificate - Science Education
B.S.E.B Board
Similar Profiles
Surjeet Pratap SinghSurjeet Pratap Singh
Business Support Executive • Commerce Sales at Standard Chartered Research And Technology Ind PvtBusiness Support Executive • Commerce Sales at Standard Chartered Research And Technology Ind Pvt
Ankit SaksenaAnkit Saksena
Senior Manager Process Excellence at STANDARD CHARTERED RESEARCH AND TECHNOLOGY INDIA PRIVATE LIMITED [Solv]Senior Manager Process Excellence at STANDARD CHARTERED RESEARCH AND TECHNOLOGY INDIA PRIVATE LIMITED [Solv]
Shubham JaiswalShubham Jaiswal
KAM at Standard Chartered Research and Technology India Private Ltd (Solvezy.com)KAM at Standard Chartered Research and Technology India Private Ltd (Solvezy.com)