Saif Nasar
Kolkata
Summary
Dedicated and result driven Cluster Head with 19 years of experience in banking industry seeking to leverage my leadership and strategic skills to drive growth and operational excellence in bank. Accomplished Cluster Head with extensive experience in branch network expansion and proven track record in managing multiple branches and 2 different clusters in Kolkata.
Overview
20
20
years of professional experience
Work History
Cluster Head
IDFC FIRST Bank Ltd.
05.2018 - Current
- Cluster Head in Kolkata, managing a team of about 130 team members
- Responsible for setting up new bank branches in Kolkata and other parts of Eastern India
- Hiring employees forms an integral part of the job domain
- Managing a GL book of approximately 1400 Crores
- Managing a Team of 130 members towards business development, achievement of Business targets of the Branch
- Presently the team comprises of 6 BHs and other cluster vertical members
- Responsible for profitability of the branches
- Controlling attrition within the desired level
- Liaise with different business verticals for business enhancement & smooth service delivery
- Monitoring individual performances vis-a- vis parameters set by Bank
- Abiding by the Audit parameters set by Bank and putting strict check on audit deviations
- Acquisition of fresh HNW business with constant endeavour to reach to High Value clients of the catchments and seeking opportunities of business developments
- Imparting need based training to staff members for achieving operational efficiency with respect to laid down rules and procedures of the Bank in terms of circulars and operation manuals
Branch Head- Senior Manager
Bandhan Bank Ltd.
09.2015 - 05.2018
- Branch Head of Bandhan Bank Ltd, Lake Gardens Branch
- Nodal contact point in the cluster for imparting training for NRI products
- Managing a Team of 20 members towards business development, achievement of Business targets of the Branch
- Controlling and monitoring the entire day to day operations of the Branch
- Monitoring individual performances with parameters set by Bank
- Abiding by the Audit parameters set by Bank and putting strict check on audit deviations
- Maintaining constant liaison with existing customers for Business Development
- Acquisition of fresh HNW business with constant endeavour to reach to High Value clients of the catchments and seeking opportunities of business developments
- Reporting to Higher Authorities the daily progress of the branch in terms of Branch Business and daily operational efficiency of the Branch
- Imparting need based training to staff members for achieving operational efficiency with respect to laid down rules and procedures of the Bank in terms of circulars and operation manuals
Relationship Manager (NRI & Priority-Manager)
Axis Bank Ltd
07.2006 - 08.2015
- Building client relationships as well as generating new to bank leads for the sales team
- Analyzing customer potential and increasing share of wallet by cross sell and up sell of Investment products
- Track complaint resolution software and ensure that service requests are attended within required TAT
- Ensuring operational guidelines are followed through proper scrutiny and maintaining KYC compliance & due diligence
- Maintaining monthly MIS of branch reports
- Operations: Handling Forex transactions, Demat, lockers, and third party collections
- Addressing Current account and Individual account customer queries and processing their financial and non-financial transaction requests through Finacle and other software
- Entry and verification of all financial and non-financial transactions
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Business Banking Executive (BBE)
ICICI Bank Ltd.
08.2005 - 06.2006
- Being a part of Cross-sell division, dealt with a wide range of financial products, which included General Insurance, Mutual Funds, Fixed Deposit and Life Insurance
- Responsible for managing team and procurement of business
- Coordinating simultaneously with ICICI Lombard (General Insurance), all the Asset Management Companies (Mutual Funds) and ICICI Prudential (Life Insurance)
Education
Executive Programme in Business Management -
Indian Institute Of Management, Calcutta
IIMC01.2016
Bachelors In Commerce - Commerce
IGNOU
01.2003
Higher Secondary -
WBCHSE
KOLKATA01.1996
Class X -
South End School
KOLKATA01.1994
Skills
- Innovation and creativity
- Organizational development
- Operations management
- Human resources management
Personal Information
- Date of Birth: 11/01/79
- Gender: Male
Accomplishments
- One of the fastest growing clusters in terms of CASA value as a cluster.
- Have managed 2 different clusters and presently managing the largest cluster.
- One of the vintage and key employee in branch banking responsible for building the franchisee of the bank in East.
- Instrumental in launching numbers of new branches across locations in East.
- As a Branch Head at Bandhan Bank was amongst the top 20 branches PAN India in terms of business output.
- Recognised as a key contributor at the national level in different banks at different levels.
Area Of Expertise
- More than 19 years of Branch banking experience in various roles and positions.
- Oversee and manage a cluster of branches, responsible for a team of 130 members while consistently exceeding performance and growth targets.
- Managing a book of approximately 1400 Cr GL. Experience in launching new bank branch in East.
- Develop and execute plans and initiatives enhance business performance, improve customer service and ensure compliance with industry regulations.
- Collaborate with cross functional teams to introduce innovative financial products and services, leading to increased market share and revenue.
- Acted as a liaison between staff and senior management, communicating goals, strategies and feedback effectively.
- Adept in building and leading a dedicated team, imparting need based training across all parameters of Service, Compliance and Business Development.
- Demonstrate strong crisis management skills by ensuring seamless branch operations and customer support during challenging times.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Timeline
Cluster Head
IDFC FIRST Bank Ltd.
05.2018 - Current
Branch Head- Senior Manager
Bandhan Bank Ltd.
09.2015 - 05.2018
Relationship Manager (NRI & Priority-Manager)
Axis Bank Ltd
07.2006 - 08.2015
Business Banking Executive (BBE)
ICICI Bank Ltd.
08.2005 - 06.2006
Executive Programme in Business Management -
Indian Institute Of Management, Calcutta
Bachelors In Commerce - Commerce
IGNOU
Higher Secondary -
WBCHSE
Class X -
South End School
Similar Profiles
PRASHANT TRIKHAPRASHANT TRIKHA
Regional Head – Corporate Salary at IDFC FIRST Bank Ltd.Regional Head – Corporate Salary at IDFC FIRST Bank Ltd.
TOM JOSE MEKATTOM JOSE MEKAT
Product Analyst - Digital Transformation at IDFC FIRST Bank Ltd.Product Analyst - Digital Transformation at IDFC FIRST Bank Ltd.
Rakesh PathakRakesh Pathak
Relationship Manager, Branch Banking (BSM) at IDFC FIRST Bank Ltd.Relationship Manager, Branch Banking (BSM) at IDFC FIRST Bank Ltd.