Saif-ul Islam
Logistics Asscoiate
Chennai
Summary
Results-driven Inventory and logistics with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 2.5 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Logistics Associate
Twin Health
Chennai
02.2020 - Current
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Conducted inventory audits with [Number]% accuracy following company procedures.
- Implemented [Type] strategies to improve processes, systems and behavior.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Adjusted procedures to maximize department effectiveness.
- Sourced vendors, built relationships and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Worked with clients to resolve claim issues quickly and efficiently.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Identified and targeted critical procurement issues, saving over $[Amount].
- Maximized operational effectiveness across territory.
- Contacted location managers and department supervisors to assess requirements.
- Cross-referenced invoices and supplies for reporting accuracy.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
Business Development Executive
Big Basket
Chennai
01.2019 - 12.2019
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Immediately addressed problems with customers to promote speedy resolution.
Customer Support Executive
One assist
Mumbai
02.2018 - 11.2018
- Listened to customers' questions and concerns to provide answers or responses.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Conducted surveys to determine customer opinion of products and services.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Developed new strategies for customer retention activities.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
Education
B.com - Accounting And Finance
SRM University
Chennai 06.2011 - 06.2014
Skills
Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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shuttle
Exercising in general develops self discipline, patience, and helps bounce back from disappointment
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Logistics Associate
Twin Health
02.2020 - Current
Business Development Executive
Big Basket
01.2019 - 12.2019
Customer Support Executive
One assist
02.2018 - 11.2018
B.com - Accounting And Finance
SRM University
06.2011 - 06.2014
shuttle
Exercising in general develops self discipline, patience, and helps bounce back from disappointment
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