Saifi Zama

Facility Management

• Supervised building management services, including housekeeping, canteen and cafeteria operations, pest control, furniture upkeep, lift maintenance, DG set operations, FDA systems, and CCTV monitoring.

• Conducted regular facility inspections to ensure workplace safety and operational efficiency.

• Designed and implemented security and brand protection strategies to safeguard company assets.

Stakeholder & Relationship Management

• Built and maintained strong relationships with key stakeholders, including the Pollution Control Board, municipal authorities, district administration, fire officials, and other statutory bodies.

• Investigated incidents such as theft, fraud, and trespassing, collaborating with law enforcement when necessary.

• Worked closely with internal stakeholders to ensure smooth coordination and effective administrative operations.

Regulatory Compliance

• Ensured strict adherence to statutory and regulatory requirements, including the timely submission of returns and license renewals.

• Conducted periodic ISO, 5S, NABH, and corporate audits, ensuring the timely closure of non-compliance issues.

Crisis & Risk Management

• Organized fire mock drills and disaster preparedness exercises to enhance workplace safety.

• Maintained a departmental risk register and implemented effective mitigation strategies.

Vendor & Contract Management

• Maintained accurate records of AMC contracts, ensuring timely renewals and compliance with SLAs.

• Streamlined procurement processes, balancing cost efficiency with high-quality standards.

• Monitored the inventory of essential items, including furniture and fire extinguishers.

Operational Oversight

• Verified bills and challans for accuracy and ensured the timely processing of invoices.

• Condemned outdated or redundant items periodically.

• Prepared monthly MIS reports for senior management review.

• Provided regular updates to senior leadership on administrative operations and team requirements.