SAIFUDEEN S

Key Responsibilities

• Recruitment & Onboarding: Assisting with job postings, screening resumes, scheduling interviews, conducting background checks, and facilitating new hire orientation.
• Records Management: Maintaining accurate digital and paper personnel files, including data on pay, benefits, and attendance.
• Employee Support:Answering staff inquiries regarding HR policies, procedures, and benefits, ensuring quick resolution of issues.
• Payroll & Benefits: Assisting with payroll preparation, data entry, and benefits administration.
• Compliance & Reporting: Ensuring adherence to labor laws (EEOC, FCRA) and generating reports on HR metrics..

• Sales strategy Designing sales strategies and processes, and setting goals for the sales team
• Sales team management Managing employees' daily operations and performance, hiring and training new employees, and evaluating the performance of the department Focused countries: UK and Canada
• Customer relations Maintaining customer relations and satisfaction, responding to client concerns, and developing and maintaining relationships with new and existing customers
• Sales operations Ensuring sales orders are delivered in a timely manner to customers, and managing departmental budgets
• Reporting Generating reports regarding the status of the department
• Study aboard international academy, Near New Deshabhimani, Thampanoor, Trivandrum 695001

• Managing day-to-day operations Overseeing the front desk, housekeeping, food and beverage services, and other guest-related functions
• Ensuring guest satisfaction Meeting and greeting customers, addressing complaints, and monitoring guest feedback
• Managing budgets and finances Setting budgets and sales targets, forecasting income, and controlling expenditure
• Marketing and promoting the hotel Developing and implementing sales and marketing strategies, and promoting the hotel through different types of marketing
• Managing staff Recruiting, training, and organizing staff, and planning work schedules for individuals and teams
• Managing maintenance and renovations Supervising maintenance, supplies, renovations, and furnishings, and planning and implementing capital improvements
• Managing events and conferences Overseeing events and conferences, and ensuring they run smoothly
• Staff management: Hiring, training, and supervising staff, and conducting performance evaluations
• Budgeting: Assisting the general manager with monitoring budgets, expenses, and revenue Hotel operations: Coordinating with department heads to ensure the hotel runs smoothly.
• Safety: Implementing and enforcing safety protocols to protect guests, staff, and property
• SS Kovil Road, Thampanoor, Trivandrum

• Guest satisfaction: Ensuring guests are satisfied and that the front office runs efficiently
• Staff management: Hiring, training, and supervising staff, and conducting performance evaluations
• Budgeting: Assisting the general manager with monitoring budgets, expenses, and revenue Hotel operations: Coordinating with department heads to ensure the hotel runs smoothly
• Safety: Implementing and enforcing safety protocols to protect guests, staff, and property
• SS Kovil Road, Thampanoor, Trivandrum