Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SaiGayathri G
Open To Work

SaiGayathri G

Bengaluru

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

SENIOR INFRASTRUCTURE ASSOCIATESYSTEM ENGINEERSENIOR PROCESS ASSOCIATE

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Bengaluru
Open to relocation: Yes

Salary Range

₹45000/yr - ₹200000/yr

Important To Me

Career advancementCompany CultureWork-life balanceHealthcare benefitsPersonal development programs

Summary

Experienced IT professional with 11 years in Azure and VMware administration. Manages cloud solutions and delivers quality support through Windows Server Administration and ITIL v4 expertise. Collaborates with teams to enhance system performance via strategic migrations and root cause analysis. Certified AWS CCP and Azure Administrator Associate.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SENIOR INFRASTRUCTURE ASSOCIATE

Kyndryl
Bangalore
02.2020 - Current
  • Managed compute, storage, security, automation, and monitoring while optimizing costs in hybrid Azure and AWS cloud environments.
  • Provided technical expertise and support for 2000+ servers across 14 accounts as Wintel and VMware administrator.
  • Migrated virtual machines using VMware HCX and Azure Migrate from various on-prem technologies.
  • Installed and configured new virtual machines and clusters, performing regular upgrades.
  • Supported VMware, Hyper-V and azure related activities.
  • Performed troubleshooting related to ESX or storage and performance issues.
  • Managing user identities via Microsoft Entra ID, implementing RBAC, and maintaining compliance to protect data.
  • Collaborated with cross-functional teams to define cloud strategies aligned with business goals and objectives.
  • Achieved AWS Certified Cloud Practitioner certification and Azure Administrator Associate certification.

SYSTEM ENGINEER

Capgemini(Erstwhile Igate)
Bengaluru
11.2013 - 08.2020
  • Implemented migration strategies for Windows cluster, file, and print systems, enhancing stability and performance across the infrastructure.
  • Analyzed Root Cause Analysis reports and problem tickets to identify trends, driving continuous improvement and preventing issue recurrence.
  • Resolved escalated service issues and coached engineers on effective problem-solving techniques, improving overall team response time.
  • Provided technical services and support on Windows Server and related technologies using support tools and following Service Level Agreements.
  • Load and deploy new servers and perform maintenance and health checks on the systems.

SENIOR PROCESS ASSOCIATE

Tata Consultancy services
Bengaluru
08.2017 - 02.2020
  • Delivered timely, high-quality incident resolution by focusing on root cause analysis, prevention, and knowledge transfer.
  • Collaborated with multiple teams during outages, planned disaster recovery activities, and datacenter upgrades to ensure system reliability.
  • Maintained server health through regular remediation and adherence to standard operating procedures.
  • Performed patching and upgrading of vCenter, vRops, and vRli to ensure system security and performance.
  • Installing windows server patches through Ansible, BigFix and SCCM tools.
  • Provided on-call support for troubleshooting and planned maintenance on production systems.
  • Delivered OS support for Microsoft enterprise customers as a member of the Core team in Platform and VMware Support.

Education

BACHELOR OF SCIENCE - COMPUTER SCIENCE

Sri Venkateswara University
Tirupati
03-2013

Skills

  • Windows Server Administration
  • VMware Admin
  • Azure cloud management
  • AWS cloud management
  • Cloud architecture
  • Virtualization technologies
  • Storage migration
  • Veeam Backup
  • Identity management
  • Automation scripting
  • ITIL v4

Certification

  • Microsoft Azure Fundamentals
  • Microsoft Azure Administrator Associate
  • AWS Cloud Practitioner

Timeline

SENIOR INFRASTRUCTURE ASSOCIATE

Kyndryl
02.2020 - Current

SENIOR PROCESS ASSOCIATE

Tata Consultancy services
08.2017 - 02.2020

SYSTEM ENGINEER

Capgemini(Erstwhile Igate)
11.2013 - 08.2020

BACHELOR OF SCIENCE - COMPUTER SCIENCE

Sri Venkateswara University

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