Saigopal Dash
Supply Chain And Logistics Analyst
Bengaluru,KA
Summary
Dynamic logistics and supply chain professional with over 15 years of expertise in optimizing first-mile and last-mile processes across e-commerce, manufacturing, and 3PL ecosystems. Proven track record in leading high-impact sales initiatives, enhancing RVP performance, and driving vendor excellence through strategic partner management and process automation. Results-oriented manager skilled in improving operations through effective employee motivation and robust policy enforcement while remaining current with industry best practices, market trends, and regulatory requirements. Recognized for a strong analytical approach to business planning and adept problem-solving capabilities that foster operational efficiency.
Overview
19
19
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Manager-Central (LM & FM OPS)
Flipkart Internet Private Limited
01.2015 - 05.2025
- Orchestrated the program management of a high-profile sale event for 3PL logistics at Flipkart, achieving seamless coordination and optimization of the Planning process, RVP operations, and callout Metrix with zero escalations.
- Currently led the RVP and embargo process for third-party logistics, taking accountability for Reverse Operation, Callouts Execution, and ensuring effective collaboration with internal and external stakeholders.
- Managed RVP performance, successfully resolving ad-hoc requirements for various stakeholders, while overseeing RVP Escalation, SLA adherence, and serviceability callouts.
- Initiated and drove the RVP Attempt and Pickup at Day1 project, elevating success rates from 50% to an impressive 75%.
- Skillfully handled multiple vendors within the 3PL, spearheading strategic initiatives to enhance process excellence metrics such as CSAT, UDBAD, and Net Promoter Score.
- Headed the digital automation process through the 3PL network, implementing new tools for daily reports and collaborating with Internal Tech teams to continually improve the RVP process.
- Spearheaded strategic planning and capacity coordination with vendors, Lean Six-Sigma Seller Management ensuring the seamless attainment of monthly targets.
- Executed serviceability and SLA initiatives for vendors, meticulously overseeing operations to prevent any loss in demand.
- Played a pivotal role in resolving customer escalations, collaborating with vendors to mitigate issues and enhance overall customer experience.
Key Accounts Manager
Rupa & Company (Macroman)
04.2012 - 05.2014
- Initiated and established the Key Account business for the Macro Man-M Series brand, orchestrating a successful launch across numerous offline and online retail stores.
- Catapulted sales from 0 to 10 lac per month in the first year and further to 25 lacs in the second year, achieving remarkable growth.
- Managed a 20-member team overseeing daily operations nationwide, handling four online and five major retail stores, and spearheading the maintenance of a robust supply chain for sustained sales growth.
- Executed effective Inventory Management strategies, meticulously planning, supervising, and managing all aspects of the demand plan, ensuring seamless stock-in and stock-out processes, and proactively addressing stock levels at the customer level.
- Led Medium Format (MBO) operations in Bangalore, collaborating with area and regional managers, resulting in an additional monthly sale of 4 Lakh.
- Pioneered the creation of a demand planner model based on historic sales data, trends, and future market characteristics, contributing significantly to achieving targeted Sales and Operations Planning (S&OP) for consecutive months.
- Conducted granular-level analysis of sales distribution patterns to gain insights into market dynamics and consumer buying behavior, enabling strategic decision-making.
- Orchestrated end-to-end management of the supply chain process, overseeing the seamless flow of products from manufacturing units to client warehouses, and ensuring efficient inventory management.
- Led and mentored a dynamic team, while actively contributing to store merchandising strategies for optimal operational performance.
Key Account Manager Modern Trade
Gentex India Pvt. Limited
04.2011 - 04.2012
- Spearheaded strategic alliances with prominent offline and online retail giants, steering efforts to elevate sales of the company's products and surpass ambitious targets of 10 lakh within key accounts.
- Orchestrated seamless coordination with the in-house supply chain team and client warehouses, ensuring efficient product dispatches for optimized logistics.
- Championed proactive client engagement strategies, consistently following up for new orders and effectively coordinating with team members to drive continuous sales growth.
Store manager
Indus-League Clothing Limited
04.2006 - 03.2009
- Spearheaded sales and bottom-line profitability for the store, consistently tracking ticket size and converting footfalls into successful transactions.
- Revamped merchandise displays and optimized overall store layouts to ensure a compelling and attractive shopping environment, maintaining both interior and exterior spaces to meet company standards.
- Enforced strict adherence to Standard Operating Procedures (SOPs) in-store operations, streamlining the cashiering process for enhanced efficiency.
- Conducted regular store meetings to foster a culture of ownership among employees, driving improved performance and elevated customer engagement.
Education
MBA/PGDM - undefined
Indian Business Academy
Bangalore04.2006
BCA - undefined
GICMS, Berhampur University
Gunupur05.2003
Skills
Efficient delivery management
Store operations oversight
Client escalation handling
Operational capacity management
Logistics coordination
Supply chain operations
Operational streamlining
Reverse logistics optimization
SLA compliance monitoring
Serviceability optimization
Certification
Lean Six Sigma Black Belt Aug 2025
Interests
Exercise, Travelling to new places, Listening to music
Timeline
Lean Six Sigma Black Belt Aug 2025
08-2025
Genrative AI Foundation
08-2025
Supply chain and Operation Management Jun 2025
06-2025
Manager-Central (LM & FM OPS)
Flipkart Internet Private Limited
01.2015 - 05.2025
Key Accounts Manager
Rupa & Company (Macroman)
04.2012 - 05.2014
Key Account Manager Modern Trade
Gentex India Pvt. Limited
04.2011 - 04.2012
Store manager
Indus-League Clothing Limited
04.2006 - 03.2009
MBA/PGDM - undefined
Indian Business Academy
BCA - undefined
GICMS, Berhampur University