Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
Generic
Sai Gopal Viyyala

Sai Gopal Viyyala

Hyderabad

Summary

Encouraging Proactive Assistant General Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Assistant General Manager

Mody Automations Pvt Ltd
09.2023 - Current
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.

Assistant General Manager - Sales

Sri Jayalakshmi Automotives Pvt Ltd - Madinaguda Branch
12.2020 - 03.2023
  • To be responsible for Car Sales and all other allied business initiatives [HMIL Finance, Accessories, Insurance, and EW etc
  • To be responsible for all strategy planning ensuring market growth and market share through demand generation, execution and customer satisfaction
  • To be responsible for entire Sales related dealing with HMIL officials relating to lifting of cars, retail schemes and all attached activities
  • To achieve set targets Volumes, Value added services & profit
  • To motivate and lead the entire team including front line managers
  • To ensure systems and processes are in place & monitored regularly
  • To analysis sales figures and market share to formulate marketing and sales strategies
  • To be responsible for quality of sales and achievement of agreed targets for the Customer Delight Index and Zero Customer Complaints
  • To lead in implementation of any new initiatives required to improve dealership operations and customer experience.

DY MANAGER SALES

Adishwar Auto Diagnostics P Ltd - Dealer for Mercedes-Benz Passenger Cars
09.2009 - 11.2020
  • To manage a Smaller group of people and ensure sales objectives are met on monthly, quarterly and annually
  • Should be able to coach, review and manage smaller team size
  • Support sales team members to achieve their respective sales targets
  • Achieving a high level of customer satisfaction and high yields for the department in accordance with the company management goals coordinating and managing sales staff and representing Mercedes-Benz standards and philosophy externally.

SR SALES CONSULTANT

Radha Krishna Toyota - Dealer for Toyota Kirloskar Motors
08.2008 - 09.2009
  • Main motto to promote the car like Toyota Camry & Corolla Altis
  • Daily sales report maintenance & prospect customers follow-up
  • Built good relationship between management and other divisions
  • Solution on iffy matters on sales and other accounts (finance deals & exchange)
  • Study on the competitors product and plan to build the Canvassing the team in different areas for bulk and institutional sales
  • Revise knowledge of the product
  • Maintaining the good relationship with the team and superiors
  • Conducting the events in potential areas and 100% conversion in each area
  • Corporate visits for relationship and for accounts of business
  • High pressure in between the client and company policy
  • Lastly, but the most important aspect is taking care of the customer satisfaction by giving excellent after sales services
  • Maintained 85% penetration on Allied business like In-house finance, Insurance and Accessories
  • Implemented 100% SOP and Toyota systems

SALES CONSULTANT

Naidu Motors Dealer for Maruthi Suzuki
05.2006 - 08.2008
  • Creating the contacts and generating enquiries
  • Converting a walk-in customer into a prospective buyer by educating them about the vehicle
  • Converting a Use to generate enquiries by Cold calls, devising new schemes and Conducting events at minimum cost to company
  • Convincing the customer to book the vehicle by giving the options and finance breakup
  • After that login the file in the bank for approval
  • Next comes the Delivery of the vehicle
  • Lastly, but the most important aspect is taking care of the customer satisfaction by giving excellent after-sales services
  • Maintained 85% penetration on Allied business like In-house finance, Insurance and Accessories
  • Implemented 100% SOP and Maruti systems






Education

Bachelor of Commers -

Osmania University
05.2006

Skills

  • MS Office
  • Staff Management
  • Employee Relations
  • Sales Coaching
  • Business Development
  • Strategic planning
  • Delegating Work
  • Employee reviews
  • Data Analysis
  • Process Improvements

Accomplishments

  • National Winner in Star Talent Skills (Mercedes-Benz) 2015 Team Leader Category.
  • South - East Region Winner in Star Talent Skills (Mercedes-Benz) 2014 Sales Consultant Category.
  • Received Best Customer Delight Award for 2014.
  • Certified C-Sales Consultant from Mercedes-Benz Global Training 2012.
  • Achieved the highest sale Corolla Altis in the last quarter of 2008.
  • Received best sales officer award in the year 2008.
  • Participated in Republic Parade in 2002 from NCC.

References

Mr.Anil Jakkanna (CEO) PPS Renault - 9440066999

Mr.Sudheer Reddy (VP Sales) Mody Toyota  - 8882333333

Mr.AK Nataraj ( Sales Head ) Mahavir Motors - 9885033004

Hobbies and Interests

Playing Cricket, Cooking, Music, Watching Movies

Timeline

Assistant General Manager

Mody Automations Pvt Ltd
09.2023 - Current

Assistant General Manager - Sales

Sri Jayalakshmi Automotives Pvt Ltd - Madinaguda Branch
12.2020 - 03.2023

DY MANAGER SALES

Adishwar Auto Diagnostics P Ltd - Dealer for Mercedes-Benz Passenger Cars
09.2009 - 11.2020

SR SALES CONSULTANT

Radha Krishna Toyota - Dealer for Toyota Kirloskar Motors
08.2008 - 09.2009

SALES CONSULTANT

Naidu Motors Dealer for Maruthi Suzuki
05.2006 - 08.2008

Bachelor of Commers -

Osmania University

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Sai Gopal Viyyala