Experienced Salesforce Certified Developer with 6+ years of expertise in designing, developing, and implementing solutions on the Salesforce platform. Proficient in Apex, Lightning Components (Aura & LWC), Visualforce, Flows. Skilled in gathering requirements, designing solutions, and completing projects on time within Sales Cloud, Service Cloud, and custom applications.
Project: Amazon – GREF (Global Real Estate & Facilities)
• Initially worked on enhancements involving Flows, Security Settings, Apex Classes, and Triggers to improve automation and data governance.
• Developed custom automation using Salesforce Flows to handle user provisioning and assignment logic.
• Contributed to a high-visibility project: Onboarding & Offboarding Portal for Amazon’s GREF team.
• Built scalable and interactive web components using Lightning Web Components (LWC) for onboarding and offboarding workers.
• Designed and implemented the portal to capture user inputs, perform validations, and route data using Apex.
• Ensured secure data handling and access by enforcing field-level and object-level security across components.
• Conducted unit testing, peer reviews, and participated in end-to-end deployment of the solution in coordination with DevOps teams.
Project: Google – Production Support & Enhancements
• Provided L2/L3 production support for Salesforce applications, addressing real-time user issues and ensuring minimal downtime.
• Analyzed and resolved bugs across multiple Salesforce modules, improving system reliability and performance.
• Worked on small to medium enhancements involving Apex classes, triggers, and configuration changes.
• Participated in daily standup calls and coordination with cross-functional teams for impact analysis and resolution timelines.
• Interacted with business stakeholders during calls to gather requirements, assess solution feasibility, and provide inputs on enhancements.