Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
10
10
years of professional experience
Work History
City Head -Sales
Bigbasket-BB Mandi F&V (A Tata Enterprise)
Hyderabad
08.2022 - Current
Identify, develop & manage strategic tie up's with f&v vendors for B2B business.
Monitoring delivery of tonnage, revenue and market share
Tracking new accounts and maintaining old accounts
Monitored performance metrics to ensure targets were met.
Analyzed competitive data and identified opportunities for growth in the marketplace.
Created training programs for new sales employees.
Identified potential new markets and developed strategic plans for expansion into those markets.
Recruited, trained, evaluated, coached, and mentored sales staff members as needed.
Reviewed customer feedback from surveys and other sources to identify areas of improvement in customer service delivery.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Supported sales team members to drive growth and development.
Deputy Sales Manager
DistriCo India Pvt Ltd F&V (An Innoterra Company)
Hyderabad
08.2020 - 07.2022
Build a strong customer pipeline for sustainable growth
Retaining prime customers , bulk customers and ensure more volumes are pushed.
Tracking sales , deliveries ,sum of returns to stabilize process and to help operations.
Handling a team of 21 sales executives with in Hyderabad.
Developed and managed the sales team to meet or exceed quarterly objectives.
Analyzed market trends to identify potential opportunities for growth.
Assisted with hiring and onboarding of new staff members as needed.
Monitored competitor activity in order to remain competitive in the marketplace.
Resolved customer complaints in a timely manner while maintaining high standards of customer service.
Achieved company growth and brand development through market expansion and sales.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Enhanced sales volume through skilled support to both new and inactive customers.
Supported sales team members to drive growth and development.
Developed strategies to increase market share in targeted areas.
Maintained effective communication between all departments within the organization.
Tracked monthly sales to generate reports for business development planning.
Territory Sales Manager
Ninjacart F&V (63 Ideas Infolabs)
Hyderabad
04.2019 - 07.2020
Build a strong customer pipeline for sustainable growth
Retaining prime customers and ensure more volumes are pushed.
Tracking sales , deliveries ,sum of returns to stabilize process and to help operations.
Handling a team of 30 sales executives with in terriitory.
Developed and implemented sales plans to achieve regional goals.
Created and managed relationships with key customers in the region.
Analyzed customer feedback to identify potential opportunities for increasing sales.
Conducted market research to identify new business opportunities within the territory.
Monitored competitors' activities, pricing, and promotions in the region.
Prepared weekly and monthly reports on sales performance against targets.
Led team meetings to ensure effective communication among all members of the sales team.
Resolved customer complaints promptly by providing accurate information about products or services.
Developed incentive programs aimed at increasing sales volume in the territory.
Supervised a team of sales representatives within the assigned territory.
Penetrated new markets by investigating competitor products, services and trends.
Guided sales employees in improving presentations, negotiating skills and customer service strategies.
Consulted with customers to gain feedback and improve deliveries.
Developed sales plans designed to achieve revenue targets and business objectives.
Supported sales team members to drive growth and development.
Deputy Manager
Easyfix Handyman Solutions
Hyderabad
05.2016 - 02.2019
Handling after sales service callS of all segments Furniture , Appliances , Electrical &Electronics , Home Automation .
Developed and maintained relationships with customers, vendors, and suppliers.
Resolved customer complaints in a timely manner.
Monitored service performance metrics to identify areas of improvement.
Maintained accurate records of all service requests, including resolution times and costs incurred.
Coordinated with other departments within the organization to ensure seamless delivery of services.
Hired and trained service department staff to drive performance.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
Worked closely with customers to understand needs and resolve diverse issues.
Coordinated work of team of 100+ employees to help each team member carry out accurate service work.
Monitored and tracked on time After sales service done by technicians throughout AP&Telangana.
Expanded business inAP&Telangana
Worked with Major Clients Hero Moto Corp , Grohe , Amazon , Samsung , Timex , Capillary , Urban clap , Duravit , Pepperfry , Mebelkart , Flipkart.
Homecues Technologies
Sales support (Team Lead)
Hyderabad
07.2015 - 05.2016
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls from potential customers and addressed their inquiries.
Developed strong relationships with potential customers through consistent follow-up contact.
Maintained a database of prospects and current clients for tracking purposes.
Handles technicians ,service men with in city to get work done in sites and at vendors.
Driving team of tele sales to maintain healthy relation with clients
Assistant Manager (Sales)
DTDC International Cargo
Hyderabad
11.2014 - 07.2015
Onboarded clients and helped them in shipping their products
Facilitated communication between customers, vendors, carriers, and other relevant parties regarding cargo status information.
Provided prompt resolution of customer complaints.
Coordinated freight forwarding activities to ensure efficient delivery of goods.
Monitored shipment progress by tracking shipments and communicating updates to stakeholders.
Education
B.TECH (EEE) - Electrical, Electronics And Communications Engineering
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
HYDERABAD
06-2014
Skills
Sales Presentations
Sales operations
Pipeline Management
Territory Management
Key account growth
Sales Planning
KPI Tracking
Sales team training
Territory sales management
Sales Tracking
Profit and revenue-generating strategies
Territory and account management
Sales territory growth
Operations
Goal Setting
Product and service management
Relationship Building
Excellent communication skills
Accomplishments
Quarterly achievements 4 quarters (Bigbasket)
Game changer certification and best TSM across PAN INDIA (Ninjacart)
Best employee certification (Districo)
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Timeline
City Head -Sales
Bigbasket-BB Mandi F&V (A Tata Enterprise)
08.2022 - Current
Deputy Sales Manager
DistriCo India Pvt Ltd F&V (An Innoterra Company)
08.2020 - 07.2022
Territory Sales Manager
Ninjacart F&V (63 Ideas Infolabs)
04.2019 - 07.2020
Deputy Manager
Easyfix Handyman Solutions
05.2016 - 02.2019
Homecues Technologies
Sales support (Team Lead)
07.2015 - 05.2016
Assistant Manager (Sales)
DTDC International Cargo
11.2014 - 07.2015
B.TECH (EEE) - Electrical, Electronics And Communications Engineering