Sai Kiran Mantravadi
Vijayawada, Ap
Summary
To pursue a deserving career in a reputed organization, where I can utilize my abilities and contribute in the success of the organization and grow consistently with the organization
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Restaurant General Manager
Pizza hut
Vijayawada
10.2024 - Current
- Managed daily restaurant operations and ensured compliance with company standards.
- Oversaw staff recruitment, training, and performance evaluations for team development.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Monitored financial performance and controlled budget expenditures for profitability.
- Cultivated a positive work environment through effective communication and teamwork initiatives.
- Ensured exceptional customer service by addressing complaints and resolving issues promptly.
- Coordinated health and safety regulations to maintain a safe dining environment for guests.
- Scheduled staff shifts and monitored labor costs.
- Conducted regular meetings with staff members to discuss operational issues.
- Resolved customer complaints in a professional manner.
Guest Delight Manager
Jubilant Food Works Pvt Ltd (Domino's Pizza)
Vijayawada
11.2022 - 09.2024
- Facilitated positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.
- Forecasted sales performance to efficiently budget and order stock.
- Resolved complex customer enquiries, disputes and complaints.
- Trained and supervised team to deliver on store sales targets.
- Briefed team on product and promotion changes to support upselling.
- Evaluated team performance and handled disciplinary actions.
- Managed cash and reconciled tills with rigorous security measures.
- Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
- Oversaw stocktakes to achieve accurate inventory and pricing.
Sr. Assistant Manager
Jubilant food Works Pvt Ltd
Vijayawada
06.2021 - 10.2022
- Provided leadership and direction to staff, setting clear expectations and monitoring performance.
- Created detailed reports on daily sales activities and identified areas of improvement in store operations.
- Conducted regular meetings with team members to review progress against goals and objectives.
- Monitored employee attendance to ensure adherence to scheduling guidelines.
- Resolved customer complaints promptly while ensuring a positive shopping experience.
Assistant Manager
Jubilant food works Pvt Ltd
Vijayawada
06.2020 - 05.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
Associate Manager
Jubilant Food Works Pvt Ltd
Guntur
10.2019 - 02.2020
- Developed and implemented strategies to ensure cost-efficient operations.
- Managed daily workflow of team members to meet organizational goals.
- Collaborated with senior management to develop annual operational plans.
- Conducted regular performance reviews with direct reports.
Training Ace
Jubilant Food works Pvt Ltd
Vijayawada
11.2017 - 05.2019
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Developed presentations and organized events to promote products or services.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Supported senior staff members in the completion of complex projects within deadlines.
Team Member
Jubilant food works pvt ltd
Vijayawada
01.2015 - 11.2017
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Greeted customers upon entering the store with friendly demeanor.
Education
10 - Regular
S..S.C
04.2001 -
Intermediate - M.E.C
Board Of Intermediate
04.2001 -
B.COM - logistics
Kakaraparthi Bhava Narayana College
04.2001 -
Skills
- Inventory control
- Sales team motivation
- Promotional campaigns
- Customer experience
- Conflict resolution skills
- Store opening and closing procedures
- Operational planning
- Team leadership
- Employee training
Languages
Telugu
First Language
English
Upper Intermediate
B2
Hindi
Intermediate (B1)
B1
Timeline
Restaurant General Manager
Pizza hut
10.2024 - Current
Guest Delight Manager
Jubilant Food Works Pvt Ltd (Domino's Pizza)
11.2022 - 09.2024
Sr. Assistant Manager
Jubilant food Works Pvt Ltd
06.2021 - 10.2022
Assistant Manager
Jubilant food works Pvt Ltd
06.2020 - 05.2021
Associate Manager
Jubilant Food Works Pvt Ltd
10.2019 - 02.2020
Training Ace
Jubilant Food works Pvt Ltd
11.2017 - 05.2019
Team Member
Jubilant food works pvt ltd
01.2015 - 11.2017
10 - Regular
S..S.C
04.2001 -
Intermediate - M.E.C
Board Of Intermediate
04.2001 -
B.COM - logistics
Kakaraparthi Bhava Narayana College
04.2001 -
Achievements
- Recognized for outstanding sales performance by qualifying for premium incentive programs, including high-value rewards such as a Rolex Challenge.
- Achieved and sustained 95%+ audit scores, driving operational excellence, food safety compliance, and superior guest experience.
- Managed and maintained operations across multiple restaurant locations, ensuring consistent service and quality standards.
- Achieved top KPI performance across the area, consistently meeting and exceeding business targets.
- Maintained excellent financial audit performance, ranking among the top stores in audit scores.
Hobbies
- Listen music
- Watching Movies
- Travelling
Personal History
- Full Name: Mantravadi Sai Kiran
- Father’s Name: M. Srinivasa Sastry (Late)
- Mother’s Name: M. Naga Mani
- D.O.B: 24-02-1996
- Gender: Male
- Address: New Apartments, Block No-40, Gf-1,
Ganganamma Temple Center,
Ajith Singh Nagar, Vijayawada
520 015.
- Phone No: 88851 36746