Experienced Strategic Information Technology Manager with a proven track record in navigating the evolving landscape of modern technology. Skilled in translating technical requirements into practical business solutions. Known for cultivating positive relationships with internal and external stakeholders, resulting in successful collaborations over a 12-year career.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior IT Manager
Eurofins Advinus
Hyderabad
1 2023 - Current
Collaborated with cross-functional teams to develop scalable solutions leveraging various AWS services such as EC2, S3, RDS, and DynamoDB.
Participated in architectural discussions to build new and migrating existing applications, software and services on AWS platform.
Developed comprehensive strategies for leveraging AWS Auto Scaling, ensuring optimal resource allocation and cost efficiency during periods of high demand.
Managed large-scale migration projects to transition on-premises applications to the AWS cloud environment.
Collaborated with development teams to implement continuous integration and continuous delivery pipelines, accelerating product releases.
Ensured high availability of services by designing and implementing fault-tolerant systems.
Optimized resource allocation with the help of capacity planning and performance analysis.
Improved security posture with the configuration of network access control lists, security groups, and IAM roles.
Senior IT Manager
Nektar Therapeutics
Hyderabad
06.2012 - 08.2022
Participated in system development life cycle from requirements analysis through system implementation.
Collaborated with cross-functional teams in designing and executing successful cloud projects.
Integrated various business applications with Azure API Management services for enhanced interoperability.
Implemented robust security measures using Azure Active Directory, safeguarding enterprise data and systems.
Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
Enabled seamless collaboration among team members through effective use of Microsoft Teams integration with other Microsoft 365 applications.
Reduced operational expenses by automating repetitive tasks through Azure Automation services.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
IT Systems Specialist
Albany Molecular Research Inc
Hyderabad
05.2011 - 02.2012
Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
Led migration efforts from legacy systems onto modern platforms without causing disruptions to end-users or compromising data integrity.
Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
IT Support Engineer
Silicon & Software Services
Hyderabad
06.2010 - 10.2010
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
Delivered end-user training on new technologies, increasing adoption rates among employees.
Used ticketing systems to manage and process support actions and requests.
Developed and implemented preventive maintenance procedures.
Education
Master of Science - Strategic Business Information Technology