Open To Work
SAIKIRAN VEMULA
Bengaluru
Summary
IT analyst with expertise in SCCM and Intune, specializing in application deployment and packaging at Tata Consultancy Services. Enhanced deployment efficiency and delivered high-quality solutions through effective collaboration with cross-functional teams. Managed complex projects while ensuring compliance with enterprise standards and streamlining processes to improve user experience.
Overview
8
8
years of professional experience
Work History
IT Analyst
Tata Consultancy services limited
Bengaluru
04.2024 - Current
- Built and deployed applications using Microsoft Endpoint Configuration Manager for organization-wide distribution.
- Packaged and deployed Win32 applications in Microsoft Intune using IntuneWin format, including detection rules and requirement rules.
- Executed enterprise application packaging and repackaging with AdminStudio and InstallShield, enhancing deployment efficiency in BFSI client environment.
- Created and customized MSI packages, transforms (MST), and silent installations to support enterprise deployment standards.
- Packaged and managed third-party application updates using Patch My PC to streamline patching and application deployment.
- Utilized PowerShell App Deployment Toolkit to create standardized and user-friendly application deployment packages.
- Developed technical documentation, packaging checklists, and standard operating procedures (SOPs) to standardize new packaging processes.
- Collaborated with application owners, infrastructure teams, and stakeholders to gather packaging requirements and ensure deployment readiness.
- Conducted testing and validation of packaged applications in controlled environments before production release.
- Ensured applications comply with enterprise security and packaging standards before deployment.
Senior Infrastructure Engineer
Mphasis
Bangalore
02.2021 - 04.2024
- Led project Edison since February 2021
- Oversaw deployment requests of all severity levels (low, medium, high) ensuring timely delivery within SLA guidelines
- Managed system configurations and application deployments as the SCCM administrator.
- Staging and distributing both physical and virtual applications in SCCM and APPV consoles
- Configuring, monitoring & troubleshooting 'Application Deployment.
- Utilized tools including SCCM, Service Now, and Active Directory
- Responsibilities: Creating Application & Package Model in SCCM by using tools as well as manually; setting customizations and prerequisites while creating applications and distributing the content of applications created in SCCM, Fabricating virtual applications in APPV consoles, Manual addition and assignment of applications in Intune as per process, Creating Active Directory groups using tools, Migrating users from one end to other using automation as well as manually, Troubleshooting installation and SCCM application deployment related issues, Logs troubleshoot, Monitoring incidents, change tasks and requests with service now, Creating icons in Citrix, Performing decommissioning of applications as per the process, Building check requests for smoother processing of deployments; adhering to change management and solving the incidents as per SLA
- Developed checklists and standard documents for future reference; managed team members by resolving issues, establishing quality processes, and ensuring deliverables were met
- Provided dedicated support to the US Investment Bank as a client.
- Creation and assignment of LOB applications in Intune
- Deploying applications based on both users and devices
- Executed tasks on Windows 10, Windows 7, and Windows 2016 environments
- Highlights: Received appreciation for learning quickly and supervising critical issues, Pat on back as a key resource and ensuring on-time and best quality delivery of the package. Multiple appreciations from On-site clients for quick resolution of issues and collaborations. Summit Individual Award
Software Engineer
Tech Mahindra
Bengaluru
04.2018 - 02.2021
- Led project for Nestle Global Packaging from July 2018 to February 2021.
- Functioned as SCCM Administrator responsible for system management.
- Provided design, deployed, configured and supported desktop technologies in a distributed environment
- Recommended and implemented security policies and standards, ensuring team adherence while mentoring and coaching members on best practices
- Installed SCCM clients with client-push manual installation and troubleshooting; maintained SCCM roles like Management Point, Distribution Point, Stage Migration Point & so on
- Supervised deployment requests across all severity levels, ensuring on-time delivery within SLA guidelines
- Distributed the content of applications across the organization; sent for installation/ basic testing, functionality testing after distribution
- Utilized various tools including SCCM, Service Now, and Active Directory for project tasks.
- Managed tasks across operating systems like Windows 10, Windows 7, and Windows 8.
- Responsibilities: Built applications both Application & Package Model in SCCM both by using tools and manually; distributed the content of applications created in SCCM and set customizations and pre-requisites while creating applications, Created shopping entries in 1E shopping portal by using tool and manually, Set approvals for the applications which requires approval, Generated reports on a daily basis and sent across the e-mail chain for distributed package status; created various kinds of report from SQL Server Database, Troubleshot 1E shopping issues and SCCM application deployment related issues; monitored incidents and requests with ServiceNow
Education
B.Tech. - Electrical & Electronics
Vasireddy Venkatadri Institute of Technology
Namburu, Andhra Pradesh01.2017
Higher Secondary -
Krishnaveni Junior College
Macherla, Andhra Pradesh01.2013
Secondary School -
St. Ann’s English Medium School
Macherla, Andhra Pradesh01.2011
Skills
- SCCM administration
- Application management and deployment
- Microsoft Intune
- Active Directory services
- Incident management
- Patch management
- ServiceNow support
- PowerShell scripting
- SQL database management
- Project execution
- Reporting and documentation
- Admin console tools
- MSI packaging
- Application packaging
- Technical documentation
- Collaborative teamwork
- Software troubleshooting
- Software packaging expertise
- PMPC-Intune app packaging
- PSADT
- powershell
Personal Information
Date of Birth: 03/18/96
Languages
- English
- Hindi
- Telugu
Location Preference
India, PAN India
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹1700000/yr - ₹2000000/yrTimeline
IT Analyst
Tata Consultancy services limited
04.2024 - Current
Senior Infrastructure Engineer
Mphasis
02.2021 - 04.2024
Software Engineer
Tech Mahindra
04.2018 - 02.2021
B.Tech. - Electrical & Electronics
Vasireddy Venkatadri Institute of Technology
Higher Secondary -
Krishnaveni Junior College
Secondary School -
St. Ann’s English Medium School