SAI KIRAN YADANDLA
Summary
Proven leader in sales and team management, I significantly increased sales revenue at Samsung Service Center through strategic sales planning and effective client relationship management. Expert in resolving customer issues, fostering staff collaboration, and enhancing operational efficiency at HDFC Bank. Skilled in sales reporting and promoting a positive work environment, I drive results and client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Manager
Samsung Service Center
11.2022 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Assistant Manager
HDFC Bank
07.2019 - 10.2022
- Managing a Customer Portfolio with 100 Groups
- Cross-selling various products and services,such as Current/Saving accounts, Loan Products and third pary products like Insurance
- Introducing Customers to products like Retail loans, Working capital financing , Trade finance, Forex Credit Cards and more.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
BMS Executive
Quess Corp Pvt Ltd
05.2017 - 06.2019
- Maintained accurate documentation of all system configurations, updates, and maintenance activities for future reference.
- Maximized equipment lifespan through diligent monitoring of equipment conditions using advanced diagnostic tools within the BMS software suite.
- Monitored and recorded values of HVAC systems, building records database to provide data for energy efficiency improvement.
- Managed a team of technicians responsible for the daily operation and maintenance of building automation systems, fostering a culture of teamwork and professional growth.
Education
B.Tech - Electronics And Communication Engineering
Vathsalya Institute Of Science & Technologies
Bhongir, India 04.2001 -
Skills
Sales Planning
Easily Adaptable Situations
Client Relationship Management
Excellent Product Knowledge
Sales expertise
Hardworking, Team Building
Timeline
Sales Manager
Samsung Service Center
11.2022 - 07.2024
Assistant Manager
HDFC Bank
07.2019 - 10.2022
BMS Executive
Quess Corp Pvt Ltd
05.2017 - 06.2019
B.Tech - Electronics And Communication Engineering
Vathsalya Institute Of Science & Technologies
04.2001 -
Similar Profiles
Prince AnassidePrince Anasside
Customer Service Agent at Samsung Service CenterCustomer Service Agent at Samsung Service Center
RAFI YANZANIRAFI YANZANI
Supervisor of Operations at Samsung Service CenterSupervisor of Operations at Samsung Service Center
VEERAMANIKANDAN SAILAPPANVEERAMANIKANDAN SAILAPPAN
Team Leader at SAMSUNG SERVICE CENTERTeam Leader at SAMSUNG SERVICE CENTER
Zaccai CokersonZaccai Cokerson
Cloud Solution Architect/Active Directory Administrator at Samsung Service CenterCloud Solution Architect/Active Directory Administrator at Samsung Service Center
Kanesha HenryKanesha Henry
Sales Manager at Advanced CellularSales Manager at Advanced Cellular