Sai K P Pasumarthi

1. Conducted detailed data analysis using Excel, SQL, and Microsoft Power BI.
2. Collaborated closely with stakeholders, particularly finance teams, to gather and prioritize business requirements.
3. Applied Agile Methodologies to optimize processes, achieving 100% productivity improvement.
4. Created clear documentation, including requirement documents and user stories, for project clarity.
5. Enhanced communication skills to align stakeholders and technical teams, utilizing tools like Jira for tracking.
6. Generated and interpreted reports and dashboards for accurate project monitoring.
7. Identified and resolved project challenges, ensuring successful outcomes, and coordinated user acceptance testing to meet business standards.

8. Expanded technical proficiency in tools like Excel, Microsoft Power BI, and Jira.

1. Experienced in billing administration, invoicing, and accrual management.
2. Efficiently managed calendars, appointments, travel arrangements, and communications.
3. Contributed to internal transformation projects through in-depth research and insights.
4. Provided administrative support throughout the recruitment process, including onboarding and KYC checks.
5. Collaborated closely with the Executive Assistant, assisting in planning, logistics, and documentation preparation while readily addressing additional administrative duties as needed.

1. Examined Google Wallet (Play store, G-Store & customer experience) transactions to prevent hijacking and fraud, evaluating transactions for approval or rejection.
2. Vigilantly oversaw transactions, carefully analyzing them for potential risks and taking proactive steps against fraud.
3. Scrutinised transactions to detect and mitigate fraud risks by continually monitoring customer transactions for irregularities and managed entire client KYC process from start to finish, fostering collaboration across business units, compliance, 100% production and operations.
4. Ensured daily compliance with CIP requirements and followed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) policies based on KYC standards for specific countries.
5. Implemented measures to prevent account takeover, fraudulent activities, and credit/debit card fraud, while also verifying customer identities and assessing their risk levels.
6. Reviewed and analyzed customer documentation to ensure compliance with regulatory standards.
7. Identified emerging fraud patterns and promptly informed Quality Assurance/Subject Matter Experts/Team Leads, managing multiple queues and workflows efficiently.

8.Demonstrated efficiency in a fast-paced environment by managing multiple queues and workflows simultaneously.