Sailaja Ajjarapu
Hyderabad
Summary
16 years of experience in the IT and banking industries, with strong experience as a transition manager for GCC, HR generalist, and resource manager. High-performing individual contributor, as well as an efficient leader, who can lead teams for performance, quality, and timeliness. Strong experience in handling onshore and offshore stakeholders for different large teams, process transitions, resource management, and transitions. Was responsible for setting up GCC for different business verticals and process/talent transitions from different countries to India. Handled some of the other initiatives, like Restart and POWER within the organization, rural women empowerment, and the mentorship program, as part of the CSR team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager - transitions
Randstad Global Capability Center
Hyderabad
04.2021 - Current
- Part of offshore to Global capability center transition and building multiple service lines within GCC
- Developed the transition framework and process flow.
- Responsible from the intake to moving the transition to business as usual
- Develop transition plans for new services, process migrations, and people/role transition and technology implementations.
- Collaborate with service line leaders and clients to define transition plans.
- Prepare transition plans and schedules, and ensure adherence to timelines.
- Ensure alignment with business goals and minimize disruption to ongoing operations.
- Minimize service disruptions during transitions, monitor performance metrics and service levels, and implement fallback plans if needed.
- Assess the success of transitions based on achieved and defined KPIs.
- Gather feedback from teams and stakeholders, identify areas for improvement and implement lessons learned.
- Lead the transition of projects and programs to ensure seamless operations.
- Identify potential risks and issues related to project transitions and propose mitigation strategies.
- Provide regular status updates, publish weekly dashboards to the leadership teams.
- Contribute to continuous improvement initiatives within the transition management team.
- Service management framework implementation post transition
- Other projects handled: ADP implementation, Vantage rewards platform implementation
Lead – PMO – Resource Management
Datamatics Global Services
04.2019 - 12.2020
- Company Overview: deployed @ Microsoft
- Resource Management for specific business unit
- Resource tracker maintenance
- Tracking their end dates as per the contract and updating in the internal tool.
- Leave tracking of the resources for forecasting.
- Project code allocation.
- Forecasting the resources as per the project delivery dates.
- Updating the tools with the adequate forecasted hours
- Monitoring resource hours and the forecast and report the variance.
- Maintaining the cost rate and bill rates of the resources and other expenses (travel if any)
- Deployed @ Microsoft
Sr. Consultant - Resource Management
Capgemini
05.2016 - 04.2019
- Company Overview: deployed @ Microsoft as well as Capgemini
- Bench management for Chennai & Hyderabad locations
- Tracking the resource start dates and end dates
- Work with the client delivery managers to place the bench resources
- Publishing weekly bench report
- Work with talent acquisition team to map the bench resources
- Deployment of resources to open positions
- Bi-weekly connect with bench resource
- Maintaining and updating skills inventory for publishing the talent pool availability
- Deployed @ Microsoft as well as Capgemini
Resource Management - Contract Staffing
Team Lease
10.2013 - 05.2016
- Company Overview: Deployed @ Microsoft
- SPOC for all project stakeholders, which includes Account Manager, Operations teams, Outsourced Vendor Project Manager in support of business goals.
- Serving the Business Delivery in Resource Hiring, Allocation and Management.
- Interacting with Delivery Leads to get the forecast of Demands.
- As per the forecast received, sharing the requirements with the partners & coordinating till the fulfillment of the requirement for multiple locations (Offshore & Onsite).
- Negotiating Billing rates with the Partners.
- Regular Assessment of Partner resource performance.
- Streamlining the process by continuous monitoring and filling the gaps.
- Processing Legal Documents and PO's.
- Taking care of resource contracting for Fixed & Large deal engagements.
- Managing partner resource bench and allocating the bench resources based on their skill set and open requirements.
- Managing the resource extensions and roll offs.
- Preparing the SOW's (Statement of work)
- Performing various reconciliations including time tracking, effort logged in by the resources in Tool Vs effort claimed by Vendor on invoices.
- Publish daily reports such as the Open requests report, SLA report.
- Deployed @ Microsoft
HR- Generalist
HDB Financial Services Ltd.
01.2009 - 09.2013
- Recruitment & staffing, onboarding & exit formalities, employee relations, performance management
Executive HR
Elico Ltd
09.2007 - 01.2009
- Recruitment, training & development, performance appraisal, employee relations
Education
MBA - HR
ICFAI National College
Hyderabad01.2007
BBM. - Degree
Rajiv Gandhi Institute of Management
Kakinada01.2005
Class XII - MEC
Gayatri Junior college
Kakinada01.2002
Class X -
ST. Anthony's high school
Kakinada01.2000
Skills
- Resource/ Workforce Management
- Program management
- Change management
- Process Improvements
- Internal workforce transition
- Client/Stakeholder Management
Accomplishments And Awards
- Top performer for the year 2023
- Part of POWER 24 women leadership program
Certification
- PMP
- Six Sigma Green Belt
Timeline
Project Manager - transitions
Randstad Global Capability Center
04.2021 - Current
Lead – PMO – Resource Management
Datamatics Global Services
04.2019 - 12.2020
Sr. Consultant - Resource Management
Capgemini
05.2016 - 04.2019
Resource Management - Contract Staffing
Team Lease
10.2013 - 05.2016
HR- Generalist
HDB Financial Services Ltd.
01.2009 - 09.2013
Executive HR
Elico Ltd
09.2007 - 01.2009
MBA - HR
ICFAI National College
BBM. - Degree
Rajiv Gandhi Institute of Management
Class XII - MEC
Gayatri Junior college
Class X -
ST. Anthony's high school