Sai Lavanya Srimanthula
Associate
Visakhapatnam
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Associate
Tech Mahindra
01.2026 - 03.2026
- Resolved customer inquiries through various communication channels, ensuring prompt and effective support.
- Utilized CRM tools to track customer interactions, maintaining accurate records for future reference.
- Identified trends in client requests and helped management get ahead of ongoing problems.
Associate
GlobalLogic
03.2021 - 12.2022
- Analyzed client requirements to align project goals with business objectives.
- Collaborated with cross-functional teams to streamline project workflows and enhance communication.
- Developed documentation for software requirements and specifications to support development processes.
Education
Bachelor of Science - Computer Science And Engineering
Vignan's Institute of Engineering For Women
Visakhapatnam, India 04.2001 -
Skills
Customer service
Time management
Attention to detail
Computer skills
Timeline
Associate
Tech Mahindra
01.2026 - 03.2026
Associate
GlobalLogic
03.2021 - 12.2022
Bachelor of Science - Computer Science And Engineering
Vignan's Institute of Engineering For Women
04.2001 -
hobbies
- Reading novels
- Cooking
- Singing