Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Sailee Dhokale

Sailee Dhokale

Team Leader - Employee Relations
Pune

Summary

HR professional with 4+ years of progressive experience in Employee Relations, Talent Management and Policy Development within the IT & BPM sector. Progressively advanced from Executive → Senior Executive → Team Leader, now leading a 15-member HR team and managing employee relations for 5,000+ employees across Pune and Mumbai. Recognized for stakeholder management, conflict resolution and employee engagement with proven success in attrition forecasting, retention strategies and large-scale HR initiatives.

Overview

10
10
years of professional experience
1
1
Certification
4
4
Languages

Work History

Team Leader - Employee Relations

Credence Resource Management
10.2025 - Current

Entrusted with building, mentoring and managing the team to deliver smooth HR operations, strategic employee engagement and organizational alignment across two locations in Pune and one in Mumbai.

1. Team Leadership & Development:

  • Led and mentored a team of 15 HR professionals, strengthening capability and ensuring smooth functioning
  • Built team cohesion through structured guidance, workload balancing and delegation as per individual strenghts

2. Strategic Employee Relations:

  • Oversaw resolution of complex employee queries, grievances, and investigations across 5,000 employees
  • Acted as escalation point for sensitive employee relations issues, ensuring fairness and compliance

3. Performance Management:

  • Directed and monitored Performance Enhancement Plan (PEPs) for Team Leaders, Assistant Managers and above, ensuring leadership-level performance improvement.
  • Provided coaching and structured interventions to drive measurable outcomes across management tiers.

4. Policy Development :

  • Drafted, reviewed, and implemented HR policies to ensure compliance and alignment with global and local standards.
  • Standardized employee relations practices across branches, strengthening governance and transparency.

5. Operational Excellence :

Directed execution of HR processes including engagement activities, surveys, performance appraisals, budgets, and rewards.

6. Data-Driven Insights :

  • Consolidated reports from executives into strategic dashboards for leadership
  • Presented HR analytics and insights to stakeholders, guiding effective decision-making


.

Senior Executive - Human Resources, Employee Relations

Credence Resource Management
09.2024 - 09.2025
  • Reports & Analytics: Prepared Weekly and Monthly Business Reviews, presenting HR data and insights to stakeholders for informed decision-making.
  • Data-Driven Advisory: Analyzed workforce trends, highlighted risks/opportunities and coached leaders to adopt effective solutions.
  • Mentorship & Leadership: Guided and mentored executives, strengthening HR capability and building a pipeline of future HR leaders
  • Strategic Influence: Elevated HR’s role from execution to advisory by translating data into actionable business intelligence.

Core Responsibilities :

  • Resolving complex employee queries through investigation, interviews, and remedial actions.
  • Driving participation and closure of HR processes: engagement activities, surveys, appraisals, budgets, rewards.
  • Monitoring Performance Enhancement Plans (PEPs) to support underperformers.
  • Implementing Early Warning Systems with RAG analysis to forecast attrition and lead retention efforts.
  • Partnering with business leaders on cultural and regulatory issues (hiring, termination, performance, rewards, talent).

Executive - Employee Relations

Credence Resource Management
07.2022 - 09.2024

1. Engagement, Influence & Trust-Building

  • Act as a trusted advisor across all organizational levels.
  • Drive alignment between business objectives and people-related goals.
  • Build credibility through consistent communication and delivery.

2. Employee Relations & Conflict Resolution

  • Handle complex employee queries requiring investigation and interviews.
  • Conduct witness and subject employee discussions to propose remedial actions.
  • Ensure fair, transparent, and timely resolution of grievances.

3. HR Engagement & Cyclic Initiatives

  • Coordinate employee engagement activities, surveys, and performance appraisals.
  • Manage annual HR budget cycles, reward nominations, and ad hoc HR projects

4. Performance Management

  • Monitor Performance Enhancement Plans (PEPs) to support underperformers.
  • Provide coaching and structured interventions to help employees achieve goals.

5. Attrition Forecasting & Retention

  • Implement Early Warning Systems using RAG (Red-Amber-Green) analysis.
  • Forecast quarterly attrition and conduct retention-focused interviews.
  • Address root causes of disengagement proactively.

6. Strategic HR Advisory

  • Partner with business leaders to address cultural and organizational challenges.
  • Provide expertise in regulatory aspects of employment: hiring, termination, rewards, talent management.
  • Align HR practices with compliance and business strategy.

Talent Acquisition Executive

Tech Mahindra Business Services
02.2017 - 08.2017

1. Talent Acquisition:

  • Sourced candidates through job portals and professional networks and conducted first-round interviews while screening candidates for role fit
  • Coached candidates for interview preparation to improve success rates

2. Interview Coordination

  • Partnered with operations managers to schedule and manage interview processes.
  • Ensured timely communication between candidates and hiring teams.

3. Onboarding & Documentation

  • Managed documentation and prepared offer letters for selected candidates.

Technical Recruiter

Matrix Recruitments
06.2016 - 11.2016
  • Recruitment agency focused on IT staffing and recruitment services
  • Managed end-to-end IT recruitments for various clients
  • Sourced profiles from job portals like Naukri.com and Timesjobs
  • Conducted interviews with corporate HRs for various positions
  • Conducted daily admin activities with excellent communication

Education

Bachelors in Mechanical Engineering - Mechanical Engineering

Cummins College of Engineering For Women, Pune
2016

HSC - 12th Science Stream

Dr Kalmadi Shamarao College of Science, Pune
2010

GPA: 65%

SSC - 10th

Symbiosis Secondary School, Pune
2008

GPA: 85%

PGDM - Human Resource Management

MIT , Pune
2026

Skills

Grievance Handling

Attrition Control

Employee Engagement

Team supervision

Work planning

People management

Accomplishments

  • Achieved two career promotions within 4 years (Executive → Senior Executive → Team Leader – Employee Relations) entrusted with leading a 15-member HR team and managing employee relations for 5,000+ employees across Pune and Mumbai.
  • Recognized as Employee of the Quarter for 5 consecutive terms (2024–2025), a testament to consistent high performance, stakeholder trust, and measurable impact on employee engagement and retention

Certification

Human Resource Executive Course - IIPC (Pune)

Timeline

Team Leader - Employee Relations - Credence Resource Management
10.2025 - Current
Senior Executive - Human Resources, Employee Relations - Credence Resource Management
09.2024 - 09.2025
Executive - Employee Relations - Credence Resource Management
07.2022 - 09.2024

Human Resource Executive Course - IIPC (Pune)

06-2022
Talent Acquisition Executive - Tech Mahindra Business Services
02.2017 - 08.2017
Technical Recruiter - Matrix Recruitments
06.2016 - 11.2016
Cummins College of Engineering For Women - Bachelors in Mechanical Engineering, Mechanical Engineering
Dr Kalmadi Shamarao College of Science - HSC, 12th Science Stream
Symbiosis Secondary School - SSC, 10th
MIT - PGDM, Human Resource Management
Sailee DhokaleTeam Leader - Employee Relations