Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAI MANIKANTA KATAKAM

Hyderabad

Summary

More enthusiasm in learning new things and grow with the organisation.As a Mechanical department I have more interest in automobile industry ,knowledge on vehicle component maintenance , warranties ,functioning and diagnostics .

Overview

2
2
years of professional experience

Work History

Body Shop Advisor

ATHER SERVICE
HYDERABAD
10.2024 - Current
  • Monitored parts and materials storage area and maintained stock replenishment and organization.
  • Scheduled appointments for customers and maintained accurate records of all work performed on vehicles.
  • Replaced or repaired parts to complete daily work orders on vehicles.
  • Inspected vehicles for damage, recorded findings, and wrote repair estimates.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Updated inventory systems accurately to ensure availability of necessary parts.

SERVICE ADIVISOR

Ather Service
Hyderabad
09.2023 - 10.2024

1)Greeting the customer and receiving the vehicle

2) Understanding customer complaints and mentioning it in job card

3)Inspecting the vehicle and letting the customer know the requirment componets which need replace to the vehicle .

4)making sure to resolve the vehicle issue and parts replacement process in clean and neat way.

5)following up of the vehicle from starting to handover to the customer and making sure everything is done properly

  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Resolved customer complaints in an efficient and courteous manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Techanicain

ATHER SERVICE
Hyderabad
03.2023 - 09.2023

1)Problem resolving related to the vehicle issue

2)knowledge of handling equipment and handling of tools

  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Mechanical Engineering

Malla Reddy College of Engineering(JNTUH)
Hyderabad
03-2022

High School Diploma -

Sri Chaitanya College
Hyderabad
03-2018

Ravindra Bharathi School
Hyderabad
03-2016

Skills

  • Customer service
  • Vehicle inspection
  • Parts management
  • Problem solving
  • Equipment handling
  • Job card documentation
  • WORKING ON EXCELLON AND SALEFORCE DATA BASE

Languages

Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2

Timeline

Body Shop Advisor

ATHER SERVICE
10.2024 - Current

SERVICE ADIVISOR

Ather Service
09.2023 - 10.2024

Techanicain

ATHER SERVICE
03.2023 - 09.2023

Mechanical Engineering

Malla Reddy College of Engineering(JNTUH)

High School Diploma -

Sri Chaitanya College

Ravindra Bharathi School
SAI MANIKANTA KATAKAM