Sainath Bachu
Bangalore
Summary
Innovative software developer with experience in designing, developing, and implementing software solutions to address complex business issues. Skilled in multiple Modules, with a strong ability to adapt to new technologies quickly. Demonstrated success in improving system performance and enhancing functionality through strategic updates and modifications. Committed to collaborating closely with team members to achieve project goals and meet deadlines efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr ServiceNow Developer
Vodafone VOIS
Bangalore
03.2022 - Current
- Working with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow, and proposing resolution and design suggestions.
- I do work with integration (REST API)
- Design and implement new functionality using Flow Designer, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, and Access Control Lists.
- Documentation of design changes and new developments, as well as technical and functional changes.
- Training and grooming newcomers, and sharing knowledge.
- Improved Customer Satisfaction
ServiceNow Developer
TCS
Hyderabad
03.2021 - 02.2022
- Facilitating the rollout of new applications and modules.
- Scripting and advanced conditioning.
- Design and implement new functionality using Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, and Access Control Lists.
- Service Catalog and Request Workflow Design and Configuration
ServiceNow Developer
IBM
Hyderabad
07.2020 - 03.2021
- Design and implement new functionality using client scripts, business rules, script includes, UI scripts, UI actions, service catalogs, workflows, and notifications.
- Strong hands-on experience in ITSM modules: Incident, Problem, Change.
- I have experience in service portals and performance analytics.
- I have experience with CMDB and Discovery.
ServiceNow Developer
Wipro Technologies
Hyderabad
01.2019 - 07.2020
- Design and implement new functionality using client scripts, business rules, script includes, UI scripts, UI actions, service catalogs, workflows, and notifications.
- Strong hands-on experience in ITSM modules: Incident, Problem, Change.
- I have experienced issues with service portals, performance analytics, and admin.
Education
Master of Science - Computer Science
Mallareddy College
Hyderabad06-2016
Bachelor of Science - Computer Science
Gnyanasaraswati College of Engineering & Tech
Nizamabad06-2013
Skills
- ServiceNow script, JavaScript, HTML, CSS, Bootstrap, AngularJS, Oracle DB
- Core Java
- API integration
- ITOM
Accomplishments
- Individual contributor award in 2022
- Customer Satisfaction & Commitment Award in 2020
- Best Employee of the Year award in 2019
- Star award in 2024
Certification
- Certified in ITIL & CSA
- Core Java
Timeline
Sr ServiceNow Developer
Vodafone VOIS
03.2022 - Current
ServiceNow Developer
TCS
03.2021 - 02.2022
ServiceNow Developer
IBM
07.2020 - 03.2021
ServiceNow Developer
Wipro Technologies
01.2019 - 07.2020
Master of Science - Computer Science
Mallareddy College
Bachelor of Science - Computer Science
Gnyanasaraswati College of Engineering & Tech
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