Inside Sales Specialist with 8+ years of expertise responsible for establishment of new business relationships that lead to revenue generation. Key deliverables include identifying potential partners, cultivating existing relationships, Account Management, and managing the sales process to close deals. Dedicated to fostering long-term, professional relationships with businesses, personnel, and customers.
Overview
2025
2025
years of professional experience
2016
2016
years of post-secondary education
2
2
Languages
Work History
Senior Executive
Ziffity Solutions
06.2024 - Current
Consistently surpassed monthly and quarterly sales targets by 95%, through effective client engagement and upselling strategies.
Achieved $1.2 million in revenue by converting inbound leads and executing outbound sales calls.
Leveraged CRM tools (e.g., Salesforce, HubSpot) to track lead progress and close deals efficiently.
Built and maintained strong, long-term client relationships, leading to repeat business and client referrals, contributing to 100% growth in customer base.
Effectively handled customer objections and provided solutions that met client needs, enhancing overall customer satisfaction.
Collaborated closely with marketing teams to align sales strategies with lead generation campaigns, resulting in a 100% boost in lead quality.
Proven ability to consistently exceed sales quotas and targets by leveraging cold calling, email outreach, and follow-up strategies.
Senior Associate - Inside Sales
CSS Corp
3 2021 - 05.2024
Created and execute a strategic sales plan that expands customer base and extends global reach
Optimized and segment territories, including setting quotas, evaluating sales capacities, supporting cross-functional collaboration, and facilitating quarterly business reviews
Generated leads and grow existing relationships, maintaining an accurate, detailed client book, and developing an active, repeat customer base
Oversee the sales team of 10+ resources to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics
Managed a diverse client list effectively and efficiently, targeting areas of opportunity to grow each partnership
Monitored and incorporate feedback from the client and the internal team for continuous workflow improvement
Developed fruitful, long-term, and trusted advisor relationships with clients at all levels of spending
Ensured fulfillment of contract specifications and ad-hoc client requests to build and maintain client satisfaction
Collaborated with internal team members to build, establish, and maintain effective business relationships with clients to proactively support their needs
Ensured through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality
Worked collaboratively with the director of business development of the team on various internal deliverables such as sales management data analysis, costs and client flows tracking, coordination of marketing campaigns activities, compliance related tasks and ad-hoc projects
Leveraged expertise and build collaborative relationships
Consistently looked for innovative ways to improve on productivity, motivation, cost savings and development of employees
Provided timely direction on strategic changes within the business and help align the focus of resources to the same
Training and making business development representatives to achieve target
Setting up meeting weekly with the team to overview their performance and make sure they achieve the targets
Business Development Executive - Inside Sales Specialist
Desicrew Solutions Pvt. Ltd
12.2019 - 02.2021
Stay on top of accounts, making sure they're receiving services that are within their budget and meeting their needs
Meet regularly with other members of the team to discuss progress and find new ways to improve business
Developing processes to create an effective sales organization; proactively identifying changes in market demand and modifying strategies for expansion of market share & achievement of revenue & receivables targets
Preparing detailed proposals/solutions as per customer requirements and adhering to the standards set for preparing such documents
Devising new marketing strategies & solutions for the team, scrutinizing the results achieved and presenting the same to the top management
Executing Webinar on current trends in technology, market research, service positioning, business intelligence and competitive analysis
Conducting industry research, evaluating technology market trends, forecasting on the future/ booming technologies that impact in AI and ML
Build nurture long-term relationships with strategic customers
Regularly work with customers and internal teams to facilitate resolution of customer issues and initiatives in a timely manner
Drive the performance of a team, meeting and exceeding all KPI targets
Manage attrition, shrinkage, and other critical metrics of the team
Drive organizational initiatives within the team from time to time
Business Development Executive - Inside Sales
LVRR Exim Pvt. Ltd
06.2016 - 09.2019
Monitored and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
Generated new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies
Developed & implement overarching outbound sales & business development strategy, sales processes, & best practices across the company
Supported deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
Education
Master of Business Administration - Marketing and Finance
SRM Institute of Technology
Bachelor of Commerce - Commerce & Accountancy
VELS University
Skills
Sales Planning
Client Handling
Relationship Management
Account Management
Team Handling
Data Analytics & Reporting
Negotiation
Market Research
Strategic Planning
Adaptability
Critical Thinking
Decision Making
Effective Communication Skill
Problem Solving
Collaboration
Sales Forecasting
Tracking Industry Trends
Personal Information
Date of Birth: 08/04/92
Timeline
Senior Executive
Ziffity Solutions
06.2024 - Current
Business Development Executive - Inside Sales Specialist
Desicrew Solutions Pvt. Ltd
12.2019 - 02.2021
Business Development Executive - Inside Sales
LVRR Exim Pvt. Ltd
06.2016 - 09.2019
Bachelor of Commerce - Commerce & Accountancy
VELS University
Senior Associate - Inside Sales
CSS Corp
3 2021 - 05.2024
Master of Business Administration - Marketing and Finance
SRM Institute of Technology
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