Sai Phani Teja Hari

North American Hire to Retire and Data Analysis:

• Onboarding Process: Working on onboarding workflows for North American and Indian, integrating digital forms and e-signatures verifying W2 and W4 forms ( for NA employee ) to enhance the efficiency of new hire documentation and compliance checks.
• Led end-to-end onboarding processes for new hires across North America and india, ensuring smooth transitions with my team of 7.
• Coordinated with cross-functional teams (HR, IT, Payroll, and Facilities) to ensure timely provisioning of systems access, equipment, and onboarding documents.
• Acted as the main point of contact for North American new hires during their pre-boarding and first 90 days, resulting in a 25% increase in employee satisfaction scores.
• Partnered with Talent Acquisition and local HR teams to forecast onboarding volumes and capacity planning for quarterly hiring initiatives.
• Ensured all new hire paperwork, background checks, and I-9 documentation were completed accurately and in a timely manner.
• Data Management and Reporting : Managed employee databases, Created employee profiles, job and compensation changes and positions and generated reports on payment, Job Relations providing actionable insights for management decisions.
• Payroll Operations and Payroll Simulations : Working on end-to-end payroll processing for US and Canada Regions with an expertise in payroll running ( Payroll Freeze and Exit ) and Remuneration statement processing. Also, ensuring accuracy of payroll operations with 100% quality audit.
• Team Leadership: Led a team of 5 payroll specialists, providing training, guidance, and performance / Quality evaluations to enhance productivity and engagement.
• Process Improvement: Implemented and streamlined payroll processes, reducing processing time by 21% and increasing overall efficiency.
• Data Reporting and Analysis: Prepared comprehensive financial reports and payroll analyses for management, providing insights on trends and discrepancies through Excel and ServiceNow Dashboards.
• Training Materials : Prepared Process documents and Maps ( Visio ) for KC , KT transitions for effective staff development, improving payroll accuracy and efficiency.
• Quality Assurance: Implemented quality control measures to verify payroll accuracy before final distribution, significantly reducing errors.
• Employee Relations: Acted as the primary point of contact for payroll inquiries, resolving employee issues related to payroll, deductions, and benefits.
• Cross-Functional Collaboration: Collaborated with Finance, and IT departments to enhance payroll functionality and integration with other systems.

• Handling HR queries and Pay Requests through Service Now
• Auditing and approving DTP's and Process Documents through Knowledge Management in SERVICE NOW
• Analyzing and providing the RCA (Root Cause Analysis) for the Escalated Requests to the Stakeholders
• Handling Overpayments for PepsiCo North American Employees through SAP and SERVICE NOW
• Processing Union Payments and also handling employee documentation for PepsiCo Beverages North America
• Performing UAT and testing Kronos Mobile Application (UKG App) for PepsiCo employees
• Processing the User Access Requests for new joiners as well as for the rehires in Myidm (Access tool)
• Processing Pay Changes, Job Relationship Changes and Manager Changes for PepsiCo Employees in the Employee Central ( Success Factors ).
• Processing Position Changes for PepsiCo Employees (North American HR Salaried employees) in the Employee Central ( Success Factors ).
• Handling requests from Hire to Retire in the back end system for North American and Canadian employees.
• Processing termination requests in Success factors and SAP for the employees.
• Auditing the missing timecards of the associates in SAP
• Auditing employees Pay Slips who has received higher or lower amount on a weekly basis in SAP
• Contributed to the transition process for a new sector (PepsiCo Beverages North America) through virtual participation and played a pivotal role in capturing and sharing vital knowledge.

• Resolving employee timecard issues using KRONS by comparing them to associates timecard
• Responsible for generating accrual reports using KRONS
• Track and work on solutions to back log items using trouble ticketing tool
• Work closely with HR Specialist on auditing errors which related to payments.
• Responsible for training new hires and conduct knowledge transfer sessions
• Developed Excel Macros to automate daily audit reports
• Responding to enquiries regarding policies and programs including employee benefits Timecard corrections and attendance payroll deductions and queries (North American and Canada payroll).

• Adhere to defined processes and ensure delivery in accordance with set quality standards through knowledge of policies and processes for multiple customers group
• Ensure the services levels are always achieved for HRS processes
• Integrity and discretion in dealing with sensitive information and always ensure data privacy
• Take ownership for query resolution and individual metrics
• Used ADP Pay-Force tool to audit and resolve underpayment issues related to North American associates
• Used ADP DAY-FORCE tool to audit and resolve underpayment issues to Canadian associates.