Results-driven Business Analyst and Technology Consultant at Blackmont Consulting, specializing in CRM automation and data analytics. Achieved a 30% increase in digital engagement through strategic SEO and social media initiatives. Proficient in SQL and project management, with a strong focus on enhancing operational efficiency and team collaboration.
CRM & Workflow Automation: Implemented HubSpot CRM automation, reducing manual data entry by 20%, improving lead tracking, and streamlining follow-ups.
Project Management Optimization: Used Asana automation to auto-assign tasks and send notifications, enhancing team collaboration and efficiency.
Digital Marketing Automation: Developed email marketing automation in Mailchimp, leading to a 15% increase in customer engagement.
Operational Efficiency: Designed SQL-based automation for data extraction and reporting, reducing processing time by 30%.
SEO & Social Media Strategy: Led automation-driven social media scheduling (Hootsuite), improving online engagement by 30%.
Key Achievements:
Increased digital engagement by 30% in 3 months through targeted branding strategies.
Implemented CRM automation, reducing manual workload by 20% and improving efficiency.
Education
MSc - Business Analysis & Consulting
University of Strathclyde
Glasgow, UK
11.2023
Bachelor of Commerce - Computers
Osmania University
Hyderabad, India
05.2020
Skills
Data analytics and visualization
IBM SPSS and Power BI
SQL and database management
Business modeling and market research
Project management tools
CRM automation and strategy
SEO optimization
Data analysis
Projects
Sainsbury’s Business Model Optimization – Integrated ethical practices to enhance stakeholder value and sustainability.
AI in Retail Banking – Designed a structured data organization framework, improving anomaly detection and decision-making.
AI in the Food Industry – Analyzed AI-driven customer behavior trends, improving product customization.
Key Skills
Business Strategy | Data Analysis | SQL | AI Integration | Digital Transformation | Financial Modeling | CRM & ERP Systems