Sai Prashanth Hindnavees
Hyderabad
Summary
Dynamic Entrepreneur | Data-Driven Analyst | Operations & Customer Experience Specialist
A versatile professional with a proven track record in entrepreneurship, data analytics, hospitality, and food service management. Successfully built and managed a thriving vegetarian food business, overseeing operations, marketing, and customer engagement. Adept at data analysis, predictive modeling, and automation to drive business insights and efficiency. Strong leadership in team management, process optimization, and compliance across industries, ensuring seamless operations and customer satisfaction. Passionate about innovation, problem-solving, and leveraging data-driven strategies for business growth and operational excellence.
Overview
4
4
years of professional experience
Work History
Owner
Veg Darbar
01.2025 - Current
- Established and successfully managing a thriving vegetarian food stall in a high-traffic drive-in location.
- Overseeing daily operations, including food preparation, customer service, inventory management, and financial planning.
- Recruiting, training, and supervising employees, fostering a positive work environment and ensuring high performance.
- Maintaining excellent customer service, leading to strong customer loyalty and repeat business.
- Curating and enhancing a diverse vegetarian menu, focusing on quality, taste, and innovation.
- Managing expenses, pricing strategies, and vendor relationships to maximize profitability.
- Implementing local marketing strategies, including social media promotions and customer engagement initiatives.
- Ensuring strict adherence to food safety, hygiene, and local health regulations.
- Identifying and pursuing opportunities for business growth, such as catering services and seasonal specials.
Pizzaiolo & Shift Manager
Positano Pizza
07.2023 - 08.2024
- Prepared and cooked pizzas with precision, ensuring high-quality standards, consistency, and timely service.
- Managed daily shift operations, overseeing staff coordination, order flow, and overall efficiency to maintain smooth service.
- Trained and supervised staff, ensuring adherence to quality standards, productivity goals, and efficient kitchen operations.
- Provided excellent customer service by addressing inquiries, resolving concerns promptly, and enhancing the overall dining experience.
- Monitored and managed inventory, ensuring all ingredients were fresh, well-stocked, and readily available to meet demand.
- Enforced strict health and safety regulations, maintaining hygiene standards in the kitchen and dining areas to comply with industry regulations.
- Maintained a professional and positive work ethic, fostering a collaborative and motivated team environment.
Graduate Data Analyst
Verastar Ltd
09.2022 - 05.2024
- Conducted in-depth data analysis to identify trends, patterns, and insights, supporting strategic decision-making.
- Assisted in data collection, cleaning, and analysis using SQL, Python, and Excel to ensure data accuracy and consistency.
- Developed and maintained automated data pipelines, reducing data processing time by 30%.
- Created interactive dashboards and reports using Tableau and Power BI to visualize key performance indicators.
- Built predictive models with machine learning algorithms to forecast customer behavior and improve retention strategies.
- Developed Flask-based APIs for seamless data access and integration with front-end applications.
- Ensured data integrity, compliance, and governance by implementing quality control measures and regulatory policies.
House Officer
Stay Belvedere Hotels Ltd
06.2021 - 05.2022
- Developed and implemented personalized care plans to enhance service users' well-being and satisfaction.
- Managed administrative tasks, including document preparation, data entry, and record keeping, to ensure smooth operations.
- Coordinated with healthcare providers to deliver comprehensive and high-quality services to service users.
- Optimized internal processes using CRM tools, improving efficiency and productivity across teams.
- Resolved conflicts and handled customer complaints professionally to maintain high satisfaction levels.
- Ensured compliance with health, safety, and regulatory standards, mitigating risks in service provision and building operations.
- Conducted staff training programs to enhance knowledge and management of complex health needs.
Education
Master of Science - Big Data
University of Greenwich
Greenwich, London03-2022
MBA - Finance
Matrusri Institute of Post Graduation Studies
Hyderabad, India06-2018
Skills
- Business & Management
- Entrepreneurship & Business Development
- Operations Management
- Financial Planning & Budgeting
- Vendor & Supply Chain Management
- Cost Control & Profit Maximization
- Staff Recruitment, Training & Supervision Customer Service & Marketing
- Customer Relationship Management (CRM)
- Conflict Resolution and Effective Complaint Management
- Digital Marketing, Social Media Strategies, and Campaign Execution
- Local Marketing and Brand Promotion
- Customer Retention and Loyalty Building Food & Hospitality Management
- Food Preparation, Quality Control, and Menu Development
- Health, Safety, and Hygiene Compliance
- Inventory and Stock Management
- Kitchen and Dining Area Standards Management
- Catering and Event Services Data Analysis & Technology
- Advanced Data Analysis and Visualization (SQL, Python, Excel, Tableau, Power BI)
- Predictive Analytics and Machine Learning Models
- Development and Maintenance of Automated Data Pipelines
- API Development and Integration (Flask)
- Data Integrity, Governance, and Regulatory Compliance Administrative & Leadership
- Project Management and Team Coordination
- Documentation, Record Keeping, and Reporting
- Regulatory Compliance and Risk Mitigation
- Leadership, Staff Supervision, and Training Development
- Decision Making, Problem Solving, and Continuous Improvement
Languages
English
Telugu
Hindi
Timeline
Owner
Veg Darbar
01.2025 - Current
Pizzaiolo & Shift Manager
Positano Pizza
07.2023 - 08.2024
Graduate Data Analyst
Verastar Ltd
09.2022 - 05.2024
House Officer
Stay Belvedere Hotels Ltd
06.2021 - 05.2022
Master of Science - Big Data
University of Greenwich
MBA - Finance
Matrusri Institute of Post Graduation Studies
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