Sai Prem Kandula

• I have experience in the USA-based pension system, worked in various fields such as census, Asset balance, Govt forms & account transaction.
• Worked with clients to support understanding of rationale and details of financial strategies.
• Created financial reports and corrected any errors.
• Reviewed activities for the production team to complete tasks on time.

Provided innovative support experiences for all Amazon devices and digital services, from Kindle and Echo to Prime Video and Amazon Games

• Excellent Customer service skills including maintaining focus on the customer issues in a fast paved environment
• Ability to determine customer needs and provide appropriate solutions
• Demonstrates conflict resolution,negotiation and de-escalation skills.