Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Business Manager
MAHINDRA FINANCE LTD
KERALA
02.2023 - Current
Implemented cost saving measures throughout the region without compromising quality standards or customer service levels.
Had a team of 5 members under my reporting.
Provided guidance to junior staff members on how to handle difficult customer situations.
Managed accounts receivable, collections and credit activities for a large customer base.
Analyzed customer payment trends and developed strategies to reduce overdue accounts.
Collaborated with legal department to initiate litigation against delinquent customers when necessary.
Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
Developed and implemented sales strategies to increase market share.
Created and presented monthly reports to management on sales performance.
Identified and developed new markets for products or services.
Managed daily operations of sales department, including supervision of staff members.
Developed strategies for collecting on delinquent accounts while maintaining customer relations.
Conducted regular meetings with the collection team to discuss goals, objectives, and performance metrics.
Directed collection staff to ensure timely and efficient contact with customers regarding past due accounts.
Assistant Manager
VODAFONE INDIA SERIVCE PVT LTD
05.2019 - 01.2022
Asset and Project Accounting (APA)
Assets And Project Accounting(APA)- South African Market
Analyzing the Assets in FAR to be disposed based on Asset details shared by business teams and
also getting further approvals as per DOA
Assists, advises and executes processes and activities for reporting consolidated financial
information and helps influence the shape and form of potential new accounting standards
Supports the team in delivery of processing, recording, classification, consolidation and
interpretation of Vodafone financials, in accordance with standards and SLAs
Provides operational support for a team that executes transactional processing activities, (e.g
Payment of invoices, payment of salaries and commission, production of financial statements, etc.)
Communicates and exchanges complex information to ensure accuracy and effectiveness of
transactional processing
Involved with the setup of the Investment Management programs for the year and creation of the
investment positions
This may require amendments in the year
Create the Project & WBS elements, assign budgets, and amendment of project master date where
required
Create final assets in the asset register in accordance with supporting approved requests and in
accordance with purchase requisitions and purchase orders and amending the purchasing
documents for the assets created
Check that the purchase documents have been raised against the
correct account assignments
Perform required maintenance on the asset master data
Run monthly depreciation, and any unplanned depreciation; maintenance routines on assets
including enhancements, value tracking, location & cost center changes etc.; application of
investment support; tracking assets under a financial & operating lease
Work towards agreed KPIs for the team to meet the performance standards of the SLAs
Work within the team to support each other through complex issues for all the local markets
Preparing SOX control reports on weekly and Monthly basis to check if requests are processed
correctly
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C2 General
Achievements in APA team:
Successfully migrated APA process for Democratic Republic of Congo (DRC)