⮚ To achieve a challenging 5+ years of IT experience in Software Testing - Telecom BSS and OSS with the key operators
⮚ Very good experience into Data Migration Testing.
⮚ Very good experience into CRM Testing like Siebel.
⮚ Very good experience with Fault Management System.
⮚ Expertise in developing Estimations, Test Plans, Test Cases/Scenarios, Test Procedures and analyzing Test Results and other Test Artifacts
⮚ Proficient in Siebel functional knowledge, order provisioning, Functional Testing.
⮚ Good interpersonal and customer relationship skills with an accurate sense of analysis and problem solving.
⮚ Strong knowledge of Configuration Management, HP Quality Centre, TDP and maintenance of Test Deliverables
⮚ Project performance measurement and reporting, executive reports.
⮚ Issues and risk management, Resource forecasting and capacity planning.
⮚ Planned and organized all testing activities during each Release.
⮚ Constant interaction with Client/Business Analysts through conference calls and e-mails.
⮚ Adept in delivering UAT, SIT, IOT designing Test Cases and preparing Test Data for Client/Server.
Project Title: Go Self-Care Mobile App.
Client : Atheeb
Description:
Atheeb is the largest Telecommunication Project, which involves integration of Siebel CRM to Kenan System through TIBCO. And handling the Customer Care process of Go Selfcare Mobile App, where the process involves interacting with different OSS systems to provision the product for the customer. And then, to generate the final invoice for the customer.
Key Responsibilities:
· Involved in Preparing Test Cases.
· Coordinating Testing members to execute the prepared Test cases.
· Defects were handled using defects tracking report in excel sheet.
· Report test results (both successful and failed test cases)
· Re-test all bug fixes, and verify results of all re-tested cases.
· Involved in Manual Testing.
Project Title: ER-Telecom Communications.
Role: Test Engineer.
Description:
ER-Telecom is the largest Telecommunication Project, which involves integration of Siebel CRM System. And handling the Customer care process of ER-Telecom, where the process involves interacting with different OSS systems to provision the product for the customer. And then generate the final invoice for the customer.
Responsibilities:
Involved in preparing test cases.
Coordinating Testing members to execute the prepared test cases.
Defects were handled using a defects tracking report in an Excel sheet.
Report test results (both successful and failed test cases).
Re-test all bug fixes and verify results of all re-tested cases.
Involved in manual testing.
Databases : SQL Server and Oracle
Test Mngt Tools : QC (Quality Center), HP ALM,
Operating Systems : MS-Windows XP, 2007, Linux Ubuntu OS,Unix
CRM : Siebel CRM
Telecom, GSM, & Fixed line, Siebel CRM, UIM, NI, OSM, Partner Portal, D365, XRM Tool box, Website, Self-care portal, JIRA and HP QC
Windows 2000/XP/7, Linux, SQL Server2005, Siebel CRM and D365, HP QC and JIRA
I hereby solemnly and sincerely affirm that the information furnished above is true to the best of my knowledge.