SAIRAM BABULAL GAIKAWAD
Hyderabad
Summary
Dynamic project management professional poised for a consultant role in fast-paced environments. Demonstrated success in driving project outcomes through strategic planning, risk management, and optimal resource allocation. Strong emphasis on team collaboration and results-driven approaches, with the ability to adapt to evolving needs. Expertise includes stakeholder communication, process optimization, and innovative problem-solving strategies.
Overview
10
10
years of professional experience
Work History
Project Consultant
Ernst & Young LLP
05.2024 - Current
- Conduct Periodic Reviews (PR) of customer accounts to ensure compliance with internal policies and regulatory requirements.
- Perform Customer Due Diligence (CDD) by validating customer identity, KYC documents, and profile information.
- Handle Enhanced Due Diligence (EDD) for high-risk customers by collecting additional documents and performing deeper background checks.
- Complete Low Due Diligence (LDD) reviews for low-risk customers by verifying basic KYC details and account activity.
- Review and analyze customer information such as nature of business, source of funds, source of wealth, expected account activity, and ownership structure.
- Conduct sanctions screening and adverse media checks to identify potential AML risks and compliance concerns.
- Identify and escalate red flags (unusual activity, inconsistent details, high-risk geographies, negative news, PEP connections) to compliance/management.
- Validate customer documents (Passport, Voter ID, Driving License, bank statements, utility bills, incorporation certificates, etc.) as per requirement.
- Ensure accurate risk assessment and risk rating updates based on customer profile, transaction behaviour, and regulatory guidelines.
- Maintain complete case documentation and audit-ready records, ensuring proper comments, checklist completion, and evidence attachments.
- Work on exceptions and missing document follow-ups, coordinating with internal teams or relationship managers for timely completion.
- Ensure SLA adherence and productivity targets, while maintaining high quality and reduced rework through thorough review outcomes.
- Prepare clear case narratives and summary notes to support review decisions and compliance requirements.
- Participate in quality checks, internal audits, and compliance reviews, addressing feedback and implementing corrective actions.
- J.P. Morgan Client
Senior Process Associate
Wipro
07.2020 - 09.2022
- Executed Customer Due Diligence (CDD) and Customer Identification Program (CIP) for corporate clients, ensuring adherence to regulatory and internal compliance standards.
- Performed end-to-end KYC verification, including customer onboarding checks, profile review, and document validation.
- Conducted risk assessment and customer risk rating by analyzing customer type, geography, business nature, and expected account activity.
- Reviewed and validated customer information and supporting documents (ID & address proof, business documents) to ensure completeness and accuracy.
- Managed high-volume case reviews and ensured timely case completion within defined SLAs while maintaining quality standards.
- Updated case notes, review outcomes, and supporting evidence in compliance systems to maintain audit-ready documentation.
- Identified inconsistencies, missing information, and potential red flags; escalated complex/high-risk cases as required.
- Contributed to process improvement by ensuring accuracy, reducing errors, and meeting productivity targets.
Senior Process Associate
Accenture
12.2017 - 09.2019
- Provided support in transaction processing and customer resolution for Google Payments.
- Managed high-volume chat interactions with strong first-contact resolution (FCR) and customer satisfaction.
Digital Interactive Advisor
[24]7.ai
07.2016 - 09.2017
- Delivered international technical chat support with high accuracy and customer satisfaction.
- Handled complex troubleshooting and provided end-to-end customer resolutions.
Customer Support Executive
Tata Business Support Services (TBSS)
08.2015 - 06.2016
- Supported Tata Docomo prepaid customers with issue resolution and service quality improvement.
- Achieved strong customer satisfaction through effective communication and problem-solving.
Education
B.Tech - Electrical & Electronics Engineering
St. Martin's Engineering College
Dhulapally01.2015
Skills
- Periodic KYC Reviews
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
- Low Due Diligence (LDD)
- Customer Identification Program (CIP)
- Client Onboarding
- Sanctions / PEP Screening
- Adverse Media Screening
- Risk Assessment & Risk Rating
- Transaction Monitoring (support)
- Documentation & Audit Readiness
- Wealth Management (Private Equity Funds, Hedge Funds & SPVs)
- Project monitoring
- Business analysis
- Risk management
Additional Information
Available for 24/7 rotational shifts, Strong documentation and compliance understanding, Experienced in high-volume operations and SLA-driven environments
Hobbies and Interests
- Volleyball
- Travelling
- Running
- Reading
- Art
Personal Information
Title: Wealth / KYC & AML Associate
Timeline
Project Consultant
Ernst & Young LLP
05.2024 - Current
Senior Process Associate
Wipro
07.2020 - 09.2022
Senior Process Associate
Accenture
12.2017 - 09.2019
Digital Interactive Advisor
[24]7.ai
07.2016 - 09.2017
Customer Support Executive
Tata Business Support Services (TBSS)
08.2015 - 06.2016
B.Tech - Electrical & Electronics Engineering
St. Martin's Engineering College