Sairam Ganti
Hyderabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, along with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Engineer
Optum Global Solutions Pvt.Ltd.(United Health Group-UHG)
Hyderabad
10.2018 - Current
- PROJECT - Enterprise Catalog Service(ESC)
- Monitored system performance and troubleshoot issues in production environment.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Recommended enhancements and updates to system software based on performance data and user feedback.
- Developed new workflows using PMG tool to improve performance and meet customer expectations
- PROJECT - HealthCarePlatform Console Web Application
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- To enhance web application component using reactJS
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitor the logs of Elastic Search using Kibana Dashboards
- Collaborate with development team, leadership and architects to maintain and deploy internal build releases.
- Hands on experience in writing Python Test cases
- Ensuring timely resolution of all production issues using ServiceNow ticketing tool and ensure SLA's are never breached.
- Project - PRM (Platform Resource Manager)
- Role : Operations lead for PRM
- Monitoring Kubernetes pod logs and scaling them and analyzing the cause of failures from the logs
- Developed new Docker images and pushed them to artifactory
- To enhance Python SDK libraries for the consumers to utilize our microservice applications.
- Created new panels in Grafana to monitor application services and create alerts in ServiceNow using Grafana dashboard to ensure application issues are addressed with minimal downtime.
- Solely responsibile to migrate all our on-premise repos to Github cloud
- Developed, enhanced and demostrated Github Actions for CICD process and push images to Azure simultaneously.
- Volunteered and alone reponsible to integrate Interlink and ServiceNow to create alerts for application.
- Designed and hosted Kubernetes deployments for each individual microservices.
- Actively participated and involved in migration of application into Azure Cloud
- Created and retrieved certificates in azure key vault to access application over https and http.
- Actively participated in meetings and discussions with Microsoft Team for the design of databases in cloud.
- Hands on experience in writing Terraform code for building infrastructure for applications to host in azure.
- As an operations lead I took responsibility of user centric problems and concerns and solved them with atmost satisfaction and received many rewards for the same.
Associate Professional Application Delivery
DXC.Technology( formely known as CSC)
Hyderabad
10.2016 - 10.2018
- Client : GREEN CARGO's PRISEMODELLEN
- To design and Develop new web components for calculations based on user requests.
- To query and retrieve data from stored procedures and SQL tables
- To enhance and maintain applications to ensure it is always available to end users.
- Client: Green Cargo’s Nordic Transport Rail Web Application
- To generate data and analyze data by building SQL queries and to build reports using the same
- To enhance and maintain the user interface web application of NTR
- To act on different problem tickets and to ensure the user issue has been resolved within the defined SLA.
- To trigger and monitor the SSIS SQL jobs and make sure they run without failures.
Education
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
Hyderabad05-2016
Skills
- Docker
- Kubernetes
- Github
- Python
- Azure
- Terraform
- ServiceNow
- GitHub Actions
Certification
- Microsoft Azure fundamentals certified - AZ-900
- Devops Master certified from EXIN
- Microsoft Azure Developer Associate AZ-204 - ongoing
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Software Engineer
Optum Global Solutions Pvt.Ltd.(United Health Group-UHG)
10.2018 - Current
Associate Professional Application Delivery
DXC.Technology( formely known as CSC)
10.2016 - 10.2018
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
- Microsoft Azure fundamentals certified - AZ-900
- Devops Master certified from EXIN
- Microsoft Azure Developer Associate AZ-204 - ongoing
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