- 8+ Years of expertise in Cash Application, Billing, and Order-to-Cash (O2C)
- Processes with proficiency in ERP systems (Oracle, Deltek Vision, Wide Orbit) - Adept at payment reconciliation, invoice adjustments, credit/debit memo issuance, and SLA-driven escalations resolution. - Certified Zuora Functional Consultant and Business Analyst with cross-functional experience in BPO transitions and SOP documentation.
Efficient Cash Application Specialist known for high productivity and ability to complete tasks swiftly. Specialized skills include accurate financial reporting, effective account reconciliation, and adept use of payment processing software. Strengths in communication, problem-solving, and time management ensure success in managing transactions and customer inquiries with professionalism and precision.