Sairam Madamala
Nellore
Summary
With over 10 years of professional experience in Middleware and Application Support roles, I bring a strong foundation in core competencies such as Scrum, Incident Management, Problem Management, and Change Management. My exceptional problem-solving skills, backed by a proven track record of target achievement and employer satisfaction, highlight my analytical thought processes.
I excel in organization and time management, demonstrating strong multi-tasking abilities. I thrive in team-based environments, while also performing effectively with minimal supervision. My sound judgment and decision-making abilities enable me to operate efficiently in self-directed settings.
As an articulate communicator, I possess proven interpersonal, negotiation, and presentation skills. These skills are honed to excellence, allowing me to work under pressure in fast-paced and sensitive environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Cloud Applications Administrator
Ellucian Higher Education Systems India Pvt. Ltd.
Bangalore
05.2020 - 03.2023
- Installation and configuration of Tomcat, Oracle WebLogic Server 11g, 12c, Oracle Web Tier 11g & Oracle Forms & Reports server 11g, Banner Applications. • Migrating environments from Di Data to AWS environments. • Creating security roles, group policy, user authentication, auditing and authorization. • Work on Web Security tools- LDAP Server, SSL Certificates, and client authentication. • Handled a POC project for the client. Integrated GIT and Jenkins as part of it. • Using the Configuration Management tool Ansible, setup and managed installations of Oracle WebLogic, Apache tomcat and Banner Applications on to multiple hosts. • Worked on AWS, extensively used S3 and EC2 components of AWS. • Involved thoroughly in setting up two layers of Reverse proxy within our client architecture. • Administration, Management & support of Middleware based applications and JVMs. (Weblogic, JBOSS, Tomcat, WebSphere) • Ensuring adherence to the Incident, Release and Change Management processes within the Middleware area • Administering and supporting Middleware application servers in development, test, and production environment
Applications Team Lead
IPsoft Global Services Pvt Ltd.
12.2012 - 04.2020
- Played a Senior/Lead role in implementing various Application Build and Releases as the lead technical resource
- Engage with the incident response team and lead the process of documenting event details, creating incident response letters (either when requested or proactively based on severity), obtain proper approvals and distribute final client facing document
- Ensure that the incident management process is followed and that incident and problem records accurately reflect actions taken to restore service; and that changes to Configuration Items are recorded
- Work as part of the Incident Management team to ensure that the performance of the team achieves the defined performance targets and KPIs
- Managed and measured, through KPI’s in adherence to Change & Problem Control policies
- Played an integral role in the process of determining causes for impact to availability and their ultimate resolution
- Drove project implementation plans that enhanced system reliability
- Setup and create conditions using Splunk and trigger email alerts when fault is detected
- Thorough participation in CAB Meetings.
Applications Engineer
IPsoft Global Services Pvt Ltd.
04.2016 - 11.2017
- Handled a POC project for the client
- Integrated GIT and Jenkins as part of it
- Using the Configuration Management tool Puppet, setup and managed installations of Apache HTTP server and Apache tomcat on to multiple hosts as part of the POC project
- Worked on AWS, Setup VPC, Extensively used S3 and EC2 components of AWS as part of the POC project
- Involved thoroughly in setting up two layers of Reverse proxy within our client architecture
- Created and Modified BIG IP F5 iRules to handle incoming Application Traffic
- Administration, Management & support of Middleware based applications and JVMs.(Weblogic, JBOSS, Tomcat, WebSphere)
- Ensuring adherence to the Incident, Release and Change Management processes within the Middleware area
- Administering and supporting Middleware application servers in development, test, and production environments.
Applications Engineer
IPsoft Global Services Pvt Ltd.
01.2016 - 04.2016
- Single handedly owned and completed PCI Compliance Project for the client
- Patch, health check and otherwise configure systems related to PCI compliance
- Monitor performance to assess patching impact
- Support the audit and verification of patch installations
- Create of change control requests or RFCs to facilitate implementation.
Applications Engineer
IPsoft Global Services Pvt Ltd.
07.2014 - 12.2015
- Majorly focused into Web admin roles such as Deployments, Monitoring, Load Balancing, Clustering, Performance Tuning and Maintenance
- Administration of Websphere 8.5, Weblogic 10.x/12c, Apache web server 2.2/2.4, JBOSS 6x/7x and IBM HTTP server 7.0/8.0/8.5
- Administration of Apache tomcat 6.0, 5.5
- Followed problem and change management processes in performing and supporting problem determination and resolution, production changes, and maintenance for the offshore team like load testing
- Monitoring the application health and resolving the Issues through trouble ticketing
- Wrote shell scripts for the basic administration tasks
- Handling the Change Management involved in Major Change releases
- Monitoring JMS queues, JMS modules message flows through applications
- Trouble shooting errors both Application & JVM also analyzed heap/core plus error logs – configured tuned JVM for optimum performance
- Experience in providing RCA for all problem management tickets
- Active involvement in monitoring server performance, network traffic to reduce performance bottleneck
- Monitoring the networks using tools like GSLB (Global Server Load Balancers) of Big f5 to flip the traffic over different Data Centres.
Applications Administrator
IPsoft Global Services Pvt Ltd.
12.2012 - 06.2014
- Installed, configured and administered WebLogic server 10.3 on Redhat Linux 5/6 and Windows server 2008 in both production and development environment and SOA environment
- Used the WebLogic Server Administration Console to control production-specific deployment details
- Configured JDBC and JMS servers on WebLogic server
- Installed, configured and administered Apache HTTP 2.0
- Deployed multiple applications on WebLogic server and maintained load balancing, high availability and fail over functionality
- Worked on performance reviews and testing
- Deployed applications in WAR, JAR and EAR formats
- Migration of WebLogic server from previous version 9.2 to 10.3
- Creation of new domains via the configuration wizard.
Education
P.G Diploma in Automotive Engineering -
Birmingham City University
01.2010
B.E (Mechanical) -
Anna University
01.2007
Skills
Methodologies: Scrum, Change Management, Incident Management, Problem Management
Middleware Platforms: WebSphere, WebLogic, JBoss, Apache Tomcat, Apache HTTP Server, IHS, Microsoft IIS
Security & Network Tools: Webseals, Big IP F5, NetScalars
DevOps & CI/CD: Git, Jenkins, Puppet
Cloud Platforms: Amazon Web Services (AWS)
Monitoring & Management: Splunk, Nagios, IPcenter, Datadog & Dynatrace
Certification
ITIL V3 (2011) Foundation Certified
References
References and verifying documentation furnished upon request
Timeline
Senior Cloud Applications Administrator
Ellucian Higher Education Systems India Pvt. Ltd.
05.2020 - 03.2023
Applications Engineer
IPsoft Global Services Pvt Ltd.
04.2016 - 11.2017
Applications Engineer
IPsoft Global Services Pvt Ltd.
01.2016 - 04.2016
Applications Engineer
IPsoft Global Services Pvt Ltd.
07.2014 - 12.2015
Applications Team Lead
IPsoft Global Services Pvt Ltd.
12.2012 - 04.2020
Applications Administrator
IPsoft Global Services Pvt Ltd.
12.2012 - 06.2014
P.G Diploma in Automotive Engineering -
Birmingham City University
B.E (Mechanical) -
Anna University
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