Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Declaration
Timeline
Generic

Sairam Goutham Pucha

Nizamabad

Summary

A trained fresher with(Java Full Stack development),equipped with(Java,Sql,Javascript). Eager to apply theoretical knowledge and practical training contribute effectively in a professional setting. Possessing strong(Communication skills) and a proactive attitude towards learning and professional development. Seeking opportunities to grow and excel while making meaningful contributions to organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Key Account Manager

India Insure
Hyderabad
04.2023 - Current
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Managed the relationship between internal teams and external customers.
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Implemented processes that increased operational efficiency while maintaining quality standards.
  • Addressed client questions and resolved complaints related to products, services and accounts.
  • Making changes or additions to the existing policy terms, this could include modifying coverage limits,adding or removing coverage options,adjusting premium amounts.
  • Comparing to sets of the data to ensure their consistency,accuracy and integrity. It involves Identifying discrepancies,errors,or inconsistencies between the two datasets and taking steps to resolve them.

Service Executive

Agva health care
Noida
07.2020 - 04.2022
  • Provided excellent customer service to clients by responding to inquiries, resolving complaints and processing orders.
  • Analyzed customer feedback to identify areas for improvement in services offered.
  • Maintained accurate records of all customer interactions including sales, complaints and inquiries.
  • Resolved escalated issues involving customers who were dissatisfied with their experience.
  • Managed incoming calls from customers seeking assistance or information about services offered.
  • Prepared reports on customer satisfaction, sales performance and other metrics as required.
  • Trained staff on proper service techniques for interacting with customers.
  • Ensured compliance with company policies, procedures and regulatory requirements related to service delivery.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.

Education

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Kshatriya College of Engineering
Nizamabad
12-2020

Diploma - Electrical And Electronics

Kshatriya College of Engineering
Nizamabad
05-2017

High School Diploma -

Kakatiya High School
Nizamabad
04-2013

Skills

  • Knowledge on Oops Concepts,like abstractions, Encapsulation,Inheritance,Polymorphism,Exception handling
  • Having a Knowledge on HTML,CSS,Bootstrap
  • Able to write programming codes in Java
  • Able to write queries using MYSQL
  • Good Communication skills and analytics

Languages: Core Java, PHP(Basic)

UI: HTML5,CSS3,Bootstrap4,Angular

Server: Apache Tomcat

Data Base : MySQL, Pl/SQL

Server-side: JSP, Servlets

Connectivity: JDBC

Scripting: Javascript, JQuery

IDE : Eclipse

Architecture: MVC

Framework: Collections

Accomplishments

  • Actively participated and won first prize in district level chess competition.
  • Won Second prize in singing competition at school level.

Affiliations

  • Actively participated in blood donations camps
  • Took a responsibility and served to orphanage children
  • Donated food to helpless and homeless people with the help of food bank team.

Certification

  • Actively participated and achieved NCC-B certificate.

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Declaration

I hereby declare that all the above information is true and correct to the best of my knowledge and belief.

Timeline

Key Account Manager

India Insure
04.2023 - Current

Service Executive

Agva health care
07.2020 - 04.2022

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Kshatriya College of Engineering

Diploma - Electrical And Electronics

Kshatriya College of Engineering

High School Diploma -

Kakatiya High School

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Sairam Goutham Pucha