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Associate Principal Engineer

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A Behavioural Sciences student at Seneca College looking for a job placement related to the field. An organized and dependable candidate with 4 years of fruitful experiences in the different field of businesses yet seeking to be of service to the community with special needs. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

AWS Cloud Support professional with 5+ years of experience at Amazon, including hands-on exposure supporting AWS customers. Skilled in EC2, S3, IAM, VPC, CloudWatch, Linux, and Python basics. Strong background in troubleshooting, incident handling, SLA-driven operations, and customer communication. Actively seeking opportunities as a Cloud Support Engineer / Cloud Engineer / AWS Engineer.

Dedicated and results-oriented Customer Support Associate at Tata Motors with specialized experience in managing P1 (Priority 1) cases. Proven track record of resolving critical customer issues, including vehicle breakdowns and high-priority service escalations, while maintaining professional standards and high customer satisfaction ratings. Adept at conflict resolution, CRM data management, and coordinating across cross-functional teams to ensure rapid turnaround times for the most sensitive customer concerns.

Achieved consistent recognition at Apple Inc. for exceeding performance metrics through exceptional customer service and problem-solving skills. Demonstrated expertise in customer success management and communication, significantly reducing escalations. Proactively enhanced client relationships and supported process improvements, showcasing teamwork and a results-driven approach.

Sai Ram Singh Bondili

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Customer Service Support Associate

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Master of Science - Computer Applications Development

B.Sc - Statistics

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Customer Service Support Associate

B.Sc - Statistics

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Master of Science - Computer Applications Development

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