Sai Raveesh Vinjamuri
Sydney
Summary
Experienced in creating and implementing different strategies and independently handling administrative projects. Demonstrated success in developing and managing activities to achieve desired results. Dedicated management professional successful at handling administrative and research projects. Well-versed in researching problems, troubleshooting concerns and working to manage both routine and complex issues.
Overview
10
10
years of professional experience
Work History
Retail Assistant
Wats On Events
10.2023 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Consultant
DSM Group
07.2023 - 09.2023
- Collaborated with sales team members to meet group targets
- Analyzed client feedback to suggest best service options.
- Boosted revenue by effectively highlighting product strengths and aligning them with client needs
- Ensured up-to-date awareness of promotions, exchange rules, payment procedures and security measures.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Fostered relationships with customers to expand customer base and retain business.
Fund Management Consultant
SG FLEET
01.2023 - 06.2023
- Assisted in developing and implementing different workflows and communication processes.
- Collaborated with stakeholders to contribute recommendations and deliver client objectives.
- Applied techniques to analyze requirements, system capabilities and workflows.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Analyzed key performance indicators to identify effective strategies.
Retail Assistant
Merivale
Sydney
11.2021 - 12.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
Team Member
Top shelf
Sydney
09.2021 - 07.2022
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
- Processed and retrieved customer special orders.
- Rotated through series of different stations based on team needs.
- Developed positive customer relationships through friendly greeting and excellent service.
Retail Assistant
Delaware North
Sydney
06.2021 - 10.2021
- Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Explained information about quality, value and style of products to influence customer buying decisions.
Junior Assistant
Wellfare Buildings & Estates Pty Ltd
09.2017 - 11.2018
- Coordinated resources, documents and schedules to meet challenging deadlines.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
Intern
Ernst & Young
04.2016 - 06.2016
- Assisted department staff by answering phone calls and responding to emails.
- Resolved issues to meet customer requirements.(filing PAN & TAN forms)
- Adhered to strict security protocols to protect data confidentiality.
- Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
- Participated in weekly staff meetings and team building events.
Social Service Volunteer
SCEAD Centre
02.2015 - 06.2015
- Coordinated specific psychosocial resources to meet members' identified needs.
- Answered questions and responded to inquiries to deliver high level of service to Clients.
- Recommended improved life choices to enhance client outcomes.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Education
Master of Commerce - BIS,Strategy Innovation And Entrepreneurship.
University of Sydney
NSW06.2022
Bachelor of Business Administration - Finance
Christ University
BENGALURU05.2017
Skills
- Conflict resolution
- Customer service
- Training & Development
- Supervision and leadership
- Complaint Handling
- Complex Problem-Solving
- Sales target achievement
- Project Management
Projects
Compass IOT
Combined multiple business tools like business model canvas and PESTLE to create revenue streams and growth prospects.
INGRAM Micro
Developed strategy to improve the user interface of Ingram Micro online marketplace.
Mercularis
Formulated a new Business Model Design to document and optimize the organization's operations.
Timeline
Retail Assistant
Wats On Events
10.2023 - Current
Consultant
DSM Group
07.2023 - 09.2023
Fund Management Consultant
SG FLEET
01.2023 - 06.2023
Retail Assistant
Merivale
11.2021 - 12.2022
Team Member
Top shelf
09.2021 - 07.2022
Retail Assistant
Delaware North
06.2021 - 10.2021
Junior Assistant
Wellfare Buildings & Estates Pty Ltd
09.2017 - 11.2018
Intern
Ernst & Young
04.2016 - 06.2016
Social Service Volunteer
SCEAD Centre
02.2015 - 06.2015
Master of Commerce - BIS,Strategy Innovation And Entrepreneurship.
University of Sydney
Bachelor of Business Administration - Finance
Christ University
Similar Profiles
Ruth WalkerRuth Walker
Bar Manager at Wats On EventsBar Manager at Wats On Events
Abdallah AliAbdallah Ali
Administrative Assistant at WATS Water Treatment Systems COAdministrative Assistant at WATS Water Treatment Systems CO
Dexter WattsDexter Watts
Account Manager at Wats International, IncAccount Manager at Wats International, Inc