Sai Sanjana Penukonda Suresh
Chennai
Summary
I am a learning enthusiast who is career driven and always focused on improving oneself. I am an excellent team worker with clear communication skills
With one year of experience accomplished high productivity and performance and also implemented strategies to provide best customer services at work
Overview
1
1
year of professional experience
Work History
Customer Experience Executive
Equiniti financial services
Chennai
08.2023 - 08.2024
- My job had responsibilities to provide ultimate customer satisfaction in services
- I was responsible for explaining corporate actions to the shareholders in their shareholdings.
- Responded to customer concerns and implemented changes to accounts to resolve issues.
- Reissuing dividends
- updating customer details
- Assisting them with portfolio
- Ensured compliance with all relevant laws regarding consumer protection.
- Maintained positive relationships with customers by responding promptly to their requests.
Intern
National Insurance corporation
Chennai
- compiled documents and responsible for ID checks in customer profiles for their insurance
- Basic accounting entries
- Excel
Intern
vivekanandha chartered accountants
- Analysed financial data of clients
- Prepared monthly, quarterly, and annual financial statements for internal use and external auditing purposes.
Education
Bachelor of Arts - B.com corporate secretaryship
Dwaraka Doss Goverdhan Doss Vaishnav College
Skills
- Customer Service
- Customer Complaint Resolution
- Accounting
- Decision-Making
- Problem-solving aptitude
- Time Management
- customer relations and communication
- Basic excel, word
- Analytical problem solver
- Teamwork and Collaboration
- Quick learner
Timeline
Customer Experience Executive
Equiniti financial services
08.2023 - 08.2024
Intern
National Insurance corporation
Intern
vivekanandha chartered accountants
Bachelor of Arts - B.com corporate secretaryship
Dwaraka Doss Goverdhan Doss Vaishnav College
Similar Profiles
Travis SteinkopfTravis Steinkopf
Operation Migration Analyst at Equiniti Financial ServicesOperation Migration Analyst at Equiniti Financial Services
Deborah SandersDeborah Sanders
Support Specialist at Equiniti Trust Company/EQ Shareowner ServicesSupport Specialist at Equiniti Trust Company/EQ Shareowner Services
Megha S PatilMegha S Patil
Team Leader at Equiniti IndiaTeam Leader at Equiniti India
Sumaiga SugunesanSumaiga Sugunesan
Analyst Data Steward at AstraZenecaAnalyst Data Steward at AstraZeneca
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon