Sai Sankar Nagam

. 1.5 years of working experience in CRM functional and technical.

.Experience in versions MS D365 CRM online.

.Strong hands on implementation customizations,configurations,Business process Flows.

. Worked in the creation of Entities,Forms,Attributes.

. Worked with the solutions,Security models,Business rules.

. Experience of creating workflows.

. Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.

. Good understanding of JS and plugins.

. Hands on implementation of various components of

Microsoft Dynamics 365/CRM 2015/2016.

. Good understanding of sales module.

Project:

Project Name : NIBBS and NIMC,Nigeria,National Identity Management Commission(NIMC)

Client Name : NIMS

Role : Functional consultant-Trainee

Team size : 10 to 15

Description : It is used to create,operate and manage Nigeria's national identity card database,integrate the existing identity database,register individual and legal residents,assign a unique national identification number and introduce general multi-purpose cards.

Responsibilities:

. Involved in customizations.

. Involved in creation of tables/Entities.

. Involved in creating the fields/columns.

. Good knowledge in relationship concepts and security model.

. Involved in creation of custom forms and enabled the security model.

Environment : MS D365