Sought out continuous professional development opportunities to further develop expertise in global operations while strengthening support for team members. A resourceful leader with good organizational, multitasking and project management abilities. Discerning and performance-oriented in tackling operational problems. Diligent and dedicated Deputy Manager with 2 years of experience in Global Aviation. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Safety and security is my most important priority for the aircraft.
• Handing the cargo as per Singapore airlines cargo procedures manual.
• Handling customer service, telesales, reservations, cargo operations and airport ramp activities.
• Preparing the station performance report every month as per the ground handling agent and monitoring the same for achieving the set target by HDQ and the same report forwarded to head office.
• Building up pallets, optimizing the use of ULD’s in order to forward as much cargo as possible.
• Handling odd-dimension cargo and heavy cargo as per procedures.
• Checking of AULD’s regularly for building up pallets.
• Maintain good rapport with agents that help me in doing sales.
• Visit IATA agents to understand, develop strong relationships and chart maximum supporting system.
• Focus on minimizing customer problems.
• Analyzing the problems and deriving results on a basis
• Visit to Customs warehouse on arrival of Import shipments.
• Issuance of Delivery Order for Import shipments.
• Maintain good rapport with the customs officials.
• coordinating with the handling agent for the smooth movement of consignments to the gateway point.
• Preparing the invoice for the ground handling agent and cross-checking with the manifest and forwarding to head office for processing the same.
• Coordinating with NPM (Network profit management) for good connections.
• Attending joint survey with customs officials for damaged shipments.
• Safety and security is my most important priority for the aircraft.
• Handing the cargo as per Singapore Airlines cargo procedures manual.
• Handling customer service, telesales, reservations, cargo operations and airport ramp activities.
• Building up pallets, optimizing the use of ULD’s in order to forward as much cargo as possible.
• Checking of AULD’s regularly for building up pallets.
• Maintain good rapport with agents that help me in doing sales.
• Visit IATA agents to understand, develop strong relationships and chart maximum supporting system.
• Focus on minimizing customer response.
• Analyzing the problems and deriving results on a basis
• Visit to Customs warehouse on arrival of Import shipments.
• Issuance of Delivery Order for Import shipments.
• Maintain good rapport with the customs officials.
• Preparation of Sales report and forwarding to the management and Principals.
• Coordinating with the handling agent for the smooth movement of consignments to the gateway point
• Handling odd-dimension cargo and heavy cargo as per procedures.
Handling Customs Clearance of Air/Sea - Imports/Exports
• Preparation of Airway Bills / Cargo Sales Reports.
• Co-coordinating with all International airlines for booking space.
• Handled FEDEX (Express Cargo) Customs Clearance.
• Updating Customers regularly on the status of their shipment
Name: Dubbaka Sai Santosh Kumar.
Father’s Name: D. Kishan Rao
Date of Birth: 08/05/1981
Sex: Male
Marital Status:Married
Nationality: Indian
Passport No.: F3967609
Languages Known: English / Hindi / Telugu.
Interests: Playing Carom, Cricket, and reading books.