Carrier Objective
Summary
Overview
Technical Specifications
Timeline
Work History
Work Preference
Education
Languages
Skills
Work Availability
Hi, I’m

Sai Sasi Kumar Reddy Telluri

Tech Lead
Hyderabad

Carrier Objective

Carrier Objective

A highly motivated and results-driven professional with over 9 years of experience in DevOps, cloud infrastructure, automation, and system management. Seeking challenging opportunities in a dynamic and progressive organization where I can apply my technical expertise, leadership abilities, and problem-solving skills. Open to working across various domains, eager to contribute to innovative projects, and committed to delivering high-quality solutions while continuously learning and adapting to new technologies.

Summary

Results-oriented Senior DevOps & Cloud Infrastructure Engineer with 9+ years of experience specializing in the BFSI (Banking, Financial Services, and Insurance) and Telecom domains. Proven success in migrating enterprise applications from on-prem to AWS, ensuring high availability, zero downtime, and 99.99% SLA adherence in mission-critical environments.


Proficient in DevOps toolchains—AWS (EC2, VPC, S3, IAM), Jenkins (Groovy pipelines), GitLab, Ansible, Docker, and Kubernetes—with deep expertise in Infrastructure as Code (IaC) using Terraform and Ansible, reducing deployment time by up to 90%. Extensive experience in implementing and managing CI/CD pipelines for microservices in the BFSI and Telecom sectors, enabling faster, safer, and more frequent releases.


Strong background in observability and support, setting up New Relic, Grafana, ELK Stack, and Splunk for real-time monitoring, alerting, and root cause analysis, contributing to a 40% reduction in Mean Time to Resolution (MTTR). Played a pivotal role in improving operational efficiency through proactive monitoring and 24/7 incident response practices aligned with SRE principles.


Well-versed in managing secure, compliant environments using AWS IAM, encrypted volumes, CloudTrail, and GuardDuty, ensuring strict adherence to industry regulations in BFSI and Telecom. Demonstrated leadership in mentoring junior engineers and driving continuous improvement across DevOps and cloud operations.

Overview

10
years of professional experience

Technical Specifications

Technical Specifications
  • Version Control & CI/CD : Git, GitLab, GitHub, Jenkins, GitHub Actions, Bitbucket Pipelines
  • Scripting & Automation : Shell Scripting, Python
  • Operating Systems : Windows, Linux (RHEL 6/7, CentOS 7, Ubuntu 16.04)
  • Containerization & Orchestration : Docker, Kubernetes, Amazon EKS, Podman, Helm
  • Infrastructure as Code (IaC) : Terraform, AWS CloudFormation, Pulumi
  • Configuration Management : Ansible, Chef, Puppet
  • Monitoring & Observability : Nagios, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), New Relic, Grafana, CloudWatch
  • Cloud Platforms : AWS (EC2, Lambda, EKS, CloudFormation), VMware
  • Web Servers & Middleware : Apache Tomcat, Nginx (HTTP Reverse Proxy)
  • Databases : MySQL
  • Incident & Change Management : JIRA, ServiceNow
  • Security & Compliance : IAM, TLS/SSL encryption
  • Domain Expertise : Casino

Timeline

Tech Lead
Tech Mahindra
06.2024 - Current
Infra Dev Specialist
Cognizant Technology Solutions India Pvt. Ltd.
11.2021 - 06.2024
DevOps Engineer
BA Continuum India Pvt. Ltd.
10.2019 - 11.2021
DevOps Engineer
Wipro Limited
11.2018 - 10.2019
DevOps Engineer
ICICI Bank Limited
07.2017 - 11.2018
Business Analyst
ICICI Bank Ltd
08.2015 - 06.2017
Manipal Academy of Higher Education
Post Graduate Certificate Programme from Cloud Computing
01.2021
University College of Engineering, JNTU Kakinada
B.Tech in Computer Science & Engineering from CSE
01.2015

Work History

Tech Mahindra

Tech Lead
06.2024 - Current

Job overview

  • Reduced Downtime : Achieved a 20% reduction in system downtime by proactively monitoring key systems, conducting root cause analysis, and implementing real-time alerting using Prometheus, Grafana, and New Relic.
  • Accelerated Release Cycles : Boosted release cycle speed by 40% by designing and optimizing CI/CD pipelines with Jenkins and GitLab, enabling faster and more reliable deployments across diverse environments.
  • Automated Infrastructure Management : Automated 60% of manual configuration efforts by leveraging Ansible, Terraform, and Kubernetes for infrastructure management, ensuring consistent and error-free deployments.
  • Improved System Reliability : Enhanced system reliability and performance through capacity planning, performance assessments, and implementing scalable, cloud-native designs using AWS services (EKS, EC2, Lambda).
  • Cloud Migration : Successfully migrated legacy applications to AWS (EKS, EC2, Lambda) with zero data loss and minimal disruption, ensuring high availability and maintaining peak performance during the migration process.
  • Automation Script Development : Developed 30+ Bash/Python scripts to eliminate repetitive operational tasks, increasing productivity and reducing manual toil across various environments.
  • Cost Optimization : Reduced monthly AWS cloud expenditure by 15% through strategic cost optimization initiatives such as EC2 rightsizing, auto-scaling, and cleaning up unused resources.
  • Enhanced Observability : Improved observability by maintaining comprehensive dashboards and SLI/SLO tracking using Datadog, Prometheus, and the ELK stack, significantly improving incident detection and root cause analysis (RCA).
  • Optimized Incident Response : Streamlined incident response workflows by creating standardized runbooks, formalizing RCA documentation, and leading cross-functional postmortems for high-priority outages, improving future response times.
  • Cross-Functional Collaboration : Collaborated with product, QA, and development teams to define technical requirements, delivering scalable, secure, and efficient infrastructure solutions that met organizational needs.

Cognizant Technology Solutions India Pvt. Ltd.

Infra Dev Specialist
11.2021 - 06.2024

Job overview

  • AWS Infrastructure Management : Designed and managed AWS infrastructure for 1000+ EC2 instances supporting multiple applications, ensuring 99.99% uptime and adherence to the AWS Well-Architected Framework.
  • Infrastructure Automation : Automated 95% of infrastructure provisioning using Terraform and Ansible, reducing environment setup times from 2 hours to under 15 minutes.
  • CI/CD Pipeline Optimization : Built and maintained CI/CD pipelines with GitLab and Jenkins for 25+ microservices, improving deployment frequency from bi-weekly to weekly and reducing rollback rates by 30%.
  • Container Orchestration : Orchestrated 20+ containerized applications using Kubernetes (EKS) and Docker, ensuring zero-downtime deployments and scalability during peak traffic.
  • Scripting & Automation : Developed 40+ Bash/Python scripts for monitoring, log rotation, backups, and environment provisioning, saving approximately 10 engineer-hours per week.
  • Observability Enhancement : Integrated Grafana, Prometheus, and New Relic for 200+ services, reducing Mean Time to Detect (MTTD) by 35% and providing actionable alerts.
  • Backup & Recovery : Implemented snapshot-based backups and versioned S3 archival, ensuring 100% recovery success during monthly disaster recovery drills.
  • Incident Management : Led incident management for 100+ critical issues using ServiceNow and JIRA, reducing Mean Time to Resolution (MTTR) by 40%.
  • Cost Optimization : Optimized cloud costs by identifying inefficiencies, saving $8,000–$10,000 annually through rightsizing EC2 instances and optimizing S3 storage.
  • Distributed Tracing Implementation : Integrated OpenTelemetry and Jaeger for distributed tracing across 15+ services, enabling root cause analysis for over 1000 EC2-hosted applications.
  • Hybrid Cloud Management : Managed hybrid cloud environments with 80% on AWS and 20% on Azure, providing robust, multi-region, and multi-cloud infrastructure.

Security & Compliance : Secured cloud resources with IAM policies, TLS, encrypted volumes, and audit trails using CloudTrail and GuardDuty, maintaining 100% compliance during security audits.

BA Continuum India Pvt. Ltd.

DevOps Engineer
10.2019 - 11.2021

Job overview

  • AWS Infrastructure for BFSI : Architected and managed AWS infrastructure supporting critical BFSI applications with 100+ EC2 instances, 8 VPCs, and 30 security groups, ensuring 99.99% uptime for high-frequency trading platforms.
  • GIT Mirroring for SVN : Implemented GIT mirroring for SVN repositories, improving deployment speed by 30% and reducing integration issues, enhancing the availability of capital markets applications.
  • CI Pipeline Automation : Automated CI pipelines using Jenkins and Git, increasing deployment frequency by 40% and reducing rollback rates by 20%, critical for maintaining uptime in financial transactions.
  • Build & Deployment Optimization : Developed and optimized build scripts using ANT, MAVEN, and Jenkins, reducing downtime and manual errors by 35%, ensuring smooth deployments for banking platforms under SLAs.
  • Customized Deployment Tools : Integrated custom deployment tools with GitHub, improving deployment workflows and reducing deployment times by 25%, boosting productivity in capital markets.
  • Artifact Management with Nexus : Designed and implemented Nexus binary repository for artifact management, reducing CI deployment times by 20% and ensuring compliance with security protocols in the BFSI sector.
  • Infrastructure Automation : Leveraged AWS CloudFormation and Terraform to automate provisioning, reducing time by 50% and enabling scalable, secure environments for financial applications.
  • Ansible Playbook Management : Managed and optimized Ansible Playbooks for continuous deployment of 15+ services, ensuring secure, consistent, and rapid deployments for financial systems.
  • PostgreSQL Database Management : Ensured 99.99% availability of PostgreSQL databases supporting real-time trading applications, managing backups and recovery procedures with zero data loss during critical operations.
  • Splunk Monitoring Integration : Deployed and configured Splunk for comprehensive monitoring, reducing downtime by 15% and enhancing proactive monitoring for capital markets transactions.
  • Nagios for Server Monitoring : Monitored and managed 2500+ virtual servers using Nagios, improving MTTR by 25% and minimizing disruptions for trading platforms and customer services.
  • Deployment Automation with Bash : Automated application deployments using Bash scripting, reducing manual intervention by 20%, ensuring uninterrupted service for financial applications.

Wipro Limited

DevOps Engineer
11.2018 - 10.2019

Job overview

  • Version Control Management : Managed branching, tagging, and merging for multiple releases, reducing conflicts by 30% through streamlined workflows.
  • AWS Infrastructure Design : Designed AWS infrastructure tailored to application requirements, improving scalability and reducing operational overhead by 25% through optimized resource allocation.
  • Security Implementation : Implemented robust security using VPC, IAM, Security Groups, and NACLs, ensuring 100% compliance with internal security standards and minimizing exposure to risks.
  • Stakeholder Collaboration : Collaborated with stakeholders to gather and translate customer requirements into effective AWS solutions, improving service delivery speed by 20%.
  • Version Control Optimization : Created and managed repositories and branches for the development team, streamlining version control and reducing integration issues by 15%.
  • Git Notifications : Configured Git to notify all teams of changes, improving collaboration and avoiding conflicts, which enhanced team efficiency by 25%.
  • Chef Automation : Developed Chef Recipes to automate configuration, deployment, and maintenance, reducing manual efforts by 40%.
  • Build Process Automation : Automated Java build processes using Jenkins, improving build speed by 30% and ensuring consistent deployments.
  • CI/CD Pipeline Implementation : Collaborated with teams to implement CI/CD pipelines, accelerating delivery and ensuring continuous integration of features.
  • AWS Services Utilization : Implemented AWS Lambda, S3, DynamoDB, and SNS, enhancing data processing speed and availability by 25%.
  • Infrastructure Automation : Automated infrastructure management with AWS CloudFormation and Terraform, reducing manual provisioning time by 40% and ensuring consistency.
  • Monitoring & Alerting Solutions : Designed and implemented monitoring and alerting using CloudWatch and SNS, reducing downtime by 20%.
  • Lambda Function Development : Developed Lambda functions for automated data processing and real-time notifications, improving workflow efficiency and response times by 30%.

ICICI Bank Limited

DevOps Engineer
07.2017 - 11.2018

Job overview

  • 24/7 Monitoring & Support : Managed Splunk Enterprise Security and AWS CloudWatch for metrics and alarms across 50+ EC2 instances, handling 150+ incidents/month, reducing Mean Time to Detect (MTTD) from 20 min to 8 min and Mean Time to Repair (MTTR) by 35%.
  • End-to-End Observability : Deployed ELK Stack and Grafana for centralized log analysis and metrics across 100+ KPIs (CPU, memory, app health), reducing escalations by 25%.
  • Automated Patching & Compliance : Orchestrated Chef and Ansible workflows to apply patches across 200+ Linux/Windows nodes, shrinking patch windows from 8 hours to 2 hours, ensuring 100% SLA compliance.
  • Deployment Efficiency : Enhanced Jenkins pipelines with deployment tracking and health-checks, reducing deployment time from 45 min to 12 min, increasing first-time success rates to 95%.
  • Infrastructure Automation : Automated 90% of routine tasks (EC2 provisioning, security-group updates, EBS resizing) using AWS CloudFormation and Terraform, reducing manual effort by 60% and enabling self-service environments in 30 min.
  • CI/CD Optimization : Maintained Jenkins master–agent grid (10+ agents), optimizing concurrency to support 30+ nightly builds, increasing throughput by 40%.
  • Automated Alerting & Remediation : Developed Ansible playbooks to configure CloudWatch alarms and auto-remediation scripts, eliminating 50+ false-positive alerts/month and ensuring critical alerts reach on-call engineers within 2 min.
  • Documentation & Runbooks : Created 30+ runbooks covering monitoring, patching, and deployment procedures, reducing on-call handover time by 50% and accelerating new-hire onboarding.

ICICI Bank Ltd

Business Analyst
08.2015 - 06.2017

Job overview

  • Meeting Coordination & Stakeholder Alignment : Coordinated and scheduled 20+ weekly client and internal meetings, distributing minutes within 24 hours, ensuring 100% stakeholder alignment and follow-up on action items.
  • Project Reporting & Executive Briefing : Compiled and maintained project summaries for leadership, reducing time spent retrieving data by 30%, ensuring executives were always informed.
  • Cross-Functional Collaboration : Facilitated 10+ workshops each month with development, QA, and client teams, translating business needs into clear requirements, improving first-pass acceptance rates by 25%.
  • Pre-Sales Support & Proposal Success : Crafted 15+ technical presentations, contributing to securing two new BFSI engagements and boosting proposal win rates by 20%.
  • Stakeholder Communication : Effectively communicated complex information across all levels (end users to C-suite), maintaining transparency and trust throughout project lifecycles.
  • Quality Assurance & Defect Prevention : Partnered with developers and QA to translate requirements into test scenarios, reducing defect leakage into production by 15%.
  • Requirements Elicitation & Scope Definition : Led 10+ elicitation sessions with business and system owners, defining scope for platform enhancements and speeding up sign-off by 40%.
  • Documentation & Zero-Rework Deployment : Authored 30+ functional specs and technical documents, ensuring clarity and supporting zero-rework deployments.
  • Risk Assessment & Delivery : Participated in steering-committee calls, providing risk assessments and mitigation plans, improving on-time delivery by 20%.
  • Support & Onboarding : Documented system architectures and updated runbooks, reducing post-go-live support tickets by 25% and accelerating new-hire onboarding by 50%.
  • Client Relationship Management : Managed long-term client relationships, contributing to a 9/10 client satisfaction score through regular feedback and proactive issue resolution.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementFlexible work hoursPersonal development programsWork from home optionCompany CultureWork-life balancePaid time off

Education

Manipal Academy of Higher Education

Post Graduate Certificate Programme from Cloud Computing

University Overview

  • Program: PG Certificate in Cloud Computing, Manipal Institute of Technology (MAHE) (GPA: 7.59)
  • Core Topics: Cloud fundamentals, IaC (CloudFormation, Terraform), DevOps & CI/CD, cloud migration, big‑data on cloud
  • Hands‑On: 100+ lab exercises, 8 case studies, 2 mini‑projects, capstone on AWS EKS & Azure
  • Tech Stack: AWS (EC2, VPC, IAM, CodeDeploy), Azure (VMs, Data Factory), Kubernetes, Docker, Jenkins, Ansible, Chef, Prometheus, Grafana, ELK
  • Key Skills: Infrastructure as Code, CI/CD pipelines, high‑availability & disaster‑recovery design, cost‑optimization

University College of Engineering, JNTU Kakinada

B.Tech in Computer Science & Engineering from CSE

University Overview

  • Final Grade: 64%
  • Core Curriculum: Comprehensive coverage of programming (C, Java, Python), data structures, algorithms, computer networks, operating systems, databases, and software engineering.
  • Advanced Topics: Explored machine learning, cloud computing, cybersecurity, and big data analytics through elective courses and projects.
  • Practical Exposure: Engaged in hands-on labs, mini-projects, and a final-year capstone project, applying theoretical knowledge to real-world problems.
  • Skill Development: Participated in workshops and seminars to enhance technical skills and stay updated with emerging technologies.

Languages

English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Skills

Software development lifecycle

Availability
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Sai Sasi Kumar Reddy TelluriTech Lead