Experienced leader with a pragmatic and professional approach of over 22 years of experience, excelling in implementing strategic business plans to drive growth and enhance operations. Proficient in financial management and adept at fostering strong stakeholder relations. Collaborative and dedicated to cultivating and leading talented, motivated individuals towards shared success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CEO / Director
HINCHRIS LOGISTICS PVT. LTD.
Ahmedabad, Gujarat
01.2025 - Current
Spearheaded the organization providing end-to-end logistics solutions in Ocean Freight (Bulk & Containerized), Air Cargo, and Landside Logistics.
Developed and implemented strategic business plans to drive organizational growth.
Conducted market analysis to identify opportunities for expansion and innovation.
Fostered relationships with stakeholders to enhance collaboration and support initiatives.
Oversaw financial planning processes, ensuring alignment with overall business objectives.
AGM – Sales & Marketing
JSW Jaigarh Port Ltd.
Maharashtra
09.2024 - 01.2025
Sales Strategy Development – Designing and executing sales growth strategies aligned with business objectives.
Team Leadership & Motivation – Leading, mentoring, and empowering sales and marketing teams to achieve targets.
Decision-Making & Problem Solving – Strong ability to analyze data, foresee challenges, and make informed decisions.
Cross-Functional Leadership – Coordinating with production, logistics, finance, and product development teams.
Change Management – Driving change initiatives and fostering a performance-driven culture.
Self-motivated - with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Sr. Manager - Business Development
Visakha Container Terminal Pvt Ltd
Visakhapatnam
02.2013 - 08.2024
Drove business growth via strategic account development and operational enhancements
Developed new rail products and utilized assets to improve ROI
Executed cargo conversion strategies (bulk to container) and service diversification
Coordinated with key industrial clients across Aluminium, Steel, Agro & Mineral sectors
Led strategic initiatives to enhance terminal operations and improve efficiency across all departments.
Oversaw project management for upgrading terminal facilities and implementing new technologies.
Mentored junior managers, fostering professional development and promoting a collaborative work environment.
Analyzed performance metrics to identify areas for process improvement and cost reduction strategies.
Assistant Manager - Operations
HSBC - HDPI
Visakhapatnam, Andhra Pradesh
02.2005 - 02.2013
Led end-to-end Credit & Debit Card Authorization processes for HSBC UK clients, ensuring seamless transaction management, service level adherence, and robust risk mitigation strategies.
Spearheaded process optimization initiatives that significantly improved operational efficiency, reduced turnaround times, and enhanced service delivery.
Managed and motivated a high-performing team of 140 members, driving accountability, operational excellence, and consistent achievement of KPIs.
Designed and implemented structured training programs for new hires and existing staff on UK Cards Fraud Authorisations, significantly elevating team expertise and reducing error rates.
Mentored and developed future leaders, cultivating a culture of continuous learning, ownership, and high performance across the team.
Established and monitored quality control frameworks to ensure full compliance with internal standards and global regulatory requirements.
Formulated and executed strategic initiatives to optimize resource allocation, improve workflow coordination, and maximize productivity across cross-functional teams.
Collaborated cross-functionally with fraud prevention, customer service, and compliance teams to streamline decision-making, improve project outcomes, and elevate customer experience.
Lecturer in Statistics
Pydah College for Women
Visakhapatnam, Andhra Pradesh
04.2003 - 06.2004
Developed and delivered comprehensive statistics curriculum tailored to diverse learning styles.
Facilitated engaging classroom discussions to enhance student understanding of complex statistical concepts.
Implemented innovative teaching methods, improving student participation and retention rates.
Mentored junior faculty on best practices in statistical education and assessment techniques.
Education
M.Sc. - Statistics
Pydah College
MBA - Finance Management - International Business
ISBM
Skills
Strategic decision making
Process optimization
Customer-centric approach
Strategic planning
Risk mitigation strategies
Proficient in financial management
Major client relationship management
Supply chain efficiency
Stakeholder engagement specialist
Team leadership
Accomplishments
Successfully led the conversion of Break Bulk/Bulk cargo to Containerized Cargo, resulting in the generation of 5,000+ TEUs per month and contributing to a monthly revenue increase of ₹75 lakhs through strategic business development and operational optimization.
Surpassed the Annual Budget Target for FY 2023–24, driving an additional revenue of ₹25 Crores, through strategic client engagement, service expansion, and cost-effective execution.
Consistently recognized for outstanding performance at HSBC, earning accolades such as:
AMO Super Star
Top Quality Performer for 7 consecutive months,
Team of the Quarter award (twice), highlighting excellence in service delivery, team collaboration, and operational consistency.